DOI QR코드

DOI QR Code

A Study on the Influential Factors of Impulsive Purchases by Female University Students in their 20's when Purchasing Fashion Products in Social Commerce

소셜 커머스에서 20대 여대생의 패션제품 구매 시 충동구매에 영향을 미치는 요인

  • Lee, Su-Jin (Dept. Clothing Science, Seoul Women's University) ;
  • Shin, Su-Yun (Dept. Clothing Science, Seoul Women's University)
  • 이수진 (서울여자대학교 의류학과) ;
  • 신수연 (서울여자대학교 의류학과)
  • Received : 2013.06.21
  • Accepted : 2013.09.27
  • Published : 2013.10.31

Abstract

Consumers can share their diverse opinions about products due to the increased popularity of smartphones and the internet that enables increased access to the websites and encourages the use of 'SNS' (Social Network Services). Social commerce has expanded rapidly as a mainstream online shopping channel over the past year, compelling consumers to spend more money vis-$\grave{a}$-vis social commerce websites. This allows individuals to see different lists of prices for specific products; however, it is also likely to lead to serious compulsive buying. Despite these changing trends, earlier studies have been limited to factors that affect impulse purchases vis-$\grave{a}$-vis Internet shopping malls; therefore, in is salient to conduct research on consumer spending habits related to social commerce websites. This study describes the characteristics of consumers and utilizes social commerce websites as parameters for the impact of impulsive shopping based on a survey of 300 women in their 20's who have experienced impulse buying vis-$\grave{a}$-vis social commerce websites. This study shows that: First, discounts, product scarcity and social commerce site's reputation affect impulse buying when consumers buy products from the social commerce websites. Second, variables on the characteristics of the personal experiences, interests, and self-control also stimulate impulsive purchases.

Keywords

References

  1. Beak, S. R. (2008). The influence of impulse buying tendency, apparel price and scarcity message on purchasing behavior at the time of group buying on the internet. Unpublished master's thesis, Sung kyunkwan University, Seoul.
  2. Chen, Q. (2012). A study on the influential factors of students' impulsive purchases in social commerce. Unpublished master's thesis, Sejong University, Seoul.
  3. Cho, H. J., Shin, S. J., & Song, J. G. (2012). A study on the Influential factors of consumer satisfaction in social commerce. Journal of the Korean Society of Management Information System, 12(1), 102-110.
  4. Choi, M. H. (2011). A study on factors of having influence upon the intention of using social commerce service. Unpublished master's thesis, Chungang University, Seoul.
  5. Choi, S. H. (2012). A study on the factors that affect customers' intention to repurchase in social commerce. Unpublished master's thesis, Hanyang University, Seoul.
  6. 'Eight out of ten people, I have a plan to use social commerce in the future'. (2012, April 17). Sports chosun. Retrieved May 3, 2011, from http://sports.chosun.com/news/ntype.htm?id=201105030100031440002214&servicedate=20110503
  7. Gong, M. S. (2013). Antecedents and outcomes for impulsive buying level: Focused on apparel - product buying. Unpublished master's thesis, Sungkyunkwan University, Seoul.
  8. Goo, D. S. (2011). A study on the SNS(Social Network Service) utilization through domestic social commerce company marketing analysis. Unpublished master's thesis, Ajou University, Kyunggido.
  9. Han, S. L., & Park, C. G. (2000). Analysis of flow concept = determinants of consumer buying intention in online environment. Journal of the Korean Marketing Association, 15(1), 187-204.
  10. Hwang, S. J., & Baek, S. R. (2009). The influence of impulse buying tendency, price, and scarcity message on apparel choice and purchase intention at the time of internet group buying. Journal of the Korean Society of Clothing and Textiles, 33(10), 1519-1529. https://doi.org/10.5850/JKSCT.2009.33.10.1519
  11. 'Impulse Buying'. (1997, August 25). Doosan. Retrieved February, 5, 2013, from http://terms.naver.com/entry.nhn?docId=1017963&cid=2898&categoryId=2898
  12. 'Is this first grade in 2012 social commerce?'. (2013, March 15). Maeil Economy News. Retrieved January 13, 2013, from http://news.mk.co.kr/newsRead.php?year=2013&no=52761
  13. Jeon, S. H. (2008). The influences of self control land the need for touch on consumers' impulsive purchasing behavior. Unpublished master's thesis, Ewha Women's University, Seoul.
  14. Ji, Y. S. (2012). A study on the effects of transaction characteristics of social commerce on user's eWOM intention : Focused on the mediation effectiveness of perceived value. Unpublished master's thesis, Soongsil University, Seoul.
  15. Jeong, B. J. (2005). A study on the influential factors of the Internetshopping mall impulsive buying behavior. Unpublished master's thesis, Chungang University, Seoul.
  16. Kim, C. H. (2010, October 28). International promotion cases and prospects of social commerce. DigiEco Focus, p. 10.
  17. Kim, J. P. (2011). The effects of perceived value of social shopping on purchase intention: Focused on the moderating effect of perceived risk. Unpublished doctoral dissertation, Konkuk University, Seoul.
  18. Kim, M. S. (2012). Effects of motivation and reputation on customers' participation, trust, behavior intention in social commerce sites. Unpublished doctoral dissertation, Youngnam University, Kyungsangbukdo.
  19. Kim, S. M. (2004). A study on the determinants of influence of impulse buying of clothing products in the internet shopping mall. Unpublished master's thesis, Chungang University, Seoul.
  20. Kim, Y. K. (2008). A study on the behavior when buying fashion goods through internet shopping malls. Unpublished master's thesis, Ewha Womans University, Seoul.
  21. Kim, Y. S. (2000). An analysis of consumer instantly impulse purchasing propensity in cyber market. Journal of the Korean Home Economics Association, 38(12), 111-129.
  22. Lee, A. R. (2012). Researching the effect that purchasing factor of social commerce have on customer satisfaction, customer loyalty and repurchasing. Unpublished master's thesis, Kyunghee University, Seoul.
  23. Lee, E. J. (2011). The effects of internet fashion consumer`s impulse buying tendency on positive and negative purchasing behaviors. Journal of the Korean Society for Clothing Industry, 13(4), 511-522. https://doi.org/10.5805/KSCI.2011.13.4.511
  24. Lee, M. J. (2009). The effects of awareness of service and clothing quality on consumer satisfaction according to traits of clothing consumers. Unpublished master's thesis, Sookmyung Women's University, Seoul.
  25. Lee, M. J., Chung, S. J., & Jeon, Y. J. (2012). A study on satisfaction and intention to re-purchase fashion goods through social commerce. Journal of the Korean Fashion & Costume Design Association, 14(2), 63-74.
  26. Lee, H. W. (2003). A study on the Buying Impulsiveness at a Internet Shopping mall : Focus on mediating role of the activity of pursuit of browsing value. Unpublished master's thesis, Hongik University, Seoul.
  27. No, S. Y. (2012). The online-order apparel shoppers' impulsive purchase propensity and impulsive purchase stimulus. Unpublished master's thesis, Kookmin University, Seoul.
  28. Ryu, J. Y. (2012). The effects of characteristics of social commerce and service quality on purchase intention. Unpublished master's thesis, Chungang University, Seoul.
  29. Ryu, H. S. (2011, January 5). Irresistible attraction of social commerce. KT Economy Management lab, pp. 1-9.
  30. Shin, S. (2012). Comparison of flow and loyalty of travelers using social commerce based on their motives and impulse buying tendencies. Unpublished master's thesis, Kyungsung University, Seoul.
  31. Sim, D. N. (2012). A study on factors affecting consumer's impulse buying behavior on the social commerce. Unpublished master's thesis, Seoul University, Seoul.
  32. 'Social Commerce'. (2010, December 20). Doosan Economy. Retrieved January 14, 2013, from http://terms.naver.com/entry.nhn? ocId=1354533&cid=200000000&categoryId=200002696
  33. Son, M. J. (2013). Study on consumer purchasing behavior of brandname fashion goods via social commerce. Unpublished master's thesis, Kookmin University, Seoul.
  34. 'The 13% growth of this year Online Shopping'. (2012, March 29). Naeil News. Retrieved March 15, 2012, from http://www.naeil.com/News/economy/ViewNews.asp?nnum=653079&sid=E&tid=5
  35. Wang, W. S. (2012). A study on the relationship in the social commerce attributes and the intention of repurchasing. Unpublished master's thesis, Youngnam University, Kyungsangbukdo.
  36. Weinberg, P., & Gottwald, G. (1982). Impulsive consumer buying as a result of emotions. Journal of Business research, 10(1), 43-57. https://doi.org/10.1016/0148-2963(82)90016-9
  37. 'What is the Social Commerce?'. (2012a, May 15). Maeil Economy. Retrieved April 2, 2012, from http://news.mk.co.kr/newsRead.php?year=2012&no=202941
  38. 'What is the popular items in 2012?'. (2013, March 11). Asia News. Retrieved January 24, 2013, from http://www.anewsa.com/detail.php?number=443647&thread=09r02
  39. Woo, S. H. (2012). The effect of fashion consumer's browsing motive and risk perception on purchase intention in social commerce. Unpublished master's thesis, Konkuk University, Seoul.
  40. Xiao, X. (2012). The influence of consumer's intrinsic motivation and external stimulus on the impulse buying, satisfaction, repurchase intention and word of mouth. Unpublished master's thesis, Dongmyung University, Busan.

Cited by

  1. Application of Motivation-Hygiene Theory and Kano Model to Investigate Dimensionality of Consumers' Satisfaction and Dissatisfaction with Social Commerce vol.38, pp.3, 2014, https://doi.org/10.5850/JKSCT.2014.38.3.355
  2. Impacts of Fashion Products Attributes and Mobile Shopping Mall Attributes on Impulse Buying Behavior and Satisfaction in Mobile Fashion Shopping Mall vol.18, pp.2, 2016, https://doi.org/10.5805/SFTI.2016.18.2.158
  3. Effects of Shopping Motives and Apps Browsing on Mobile Impulse Buying of Fashion Products vol.19, pp.3, 2017, https://doi.org/10.5805/SFTI.2017.19.3.280