Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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Relationship Between Job Stress and Turnover Intention Among Nurses in University Hospitals

대학병원 간호사들의 직무스트레스와 이직의도와의 관련성

  • Shin, Hyun-Ran (Department of Public Health, Graduate School of Public Health, Chungnam National University) ;
  • Cho, Young-Chae (Department of Preventive Medicine and Public Health, Chungnam National University School of Medicine and Research Institute for Medical Sciences)
  • 신현란 (충남대학교 보건대학원 보건학과) ;
  • 조영채 (충남대학교 의학전문대학원 예방의학교실 및 의학연구소)
  • Received : 2013.05.02
  • Accepted : 2013.08.07
  • Published : 2013.08.31
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Abstract

This study was carried out to grasp the job stress and intention to change their jobs of nurses at general hospitals by their socio-demographic, job-related and health-related behavior characteristics and especially to investigate their relationship to the job stress and intention to change their jobs. The subjects were 355 nurses working at three university hospitals located in Daejeon City, and data were collected by a survey using self-administered questionnaires structured from April 1 to May 31, 2012. As a results, the average point of the nurses' intention to change jobs by the causes for job stress was significantly higher in the boss group with low support than in that with high support while it was higher in colleague group with low support than in that with high support. To look into the correlation between the points of intention to change their jobs and the causes for job stress, their intention to change their jobs showed a significant negative correlation to the boss's support and colleagues' support while there was no significant relationship with job demands and job autonomy. As a result of hierarchical multiple regression, age, drinking coffee, department, job satisfaction, the boss's support and colleagues' support were selected as significant related variables affecting the nurses' intention to change their jobs and these variables' descriptive power was 29.4%. Viewed from the above results, it is suggested that the nurses' job stress and intention to change their jobs has a significant relationship with various variables such as socio-demographic, health-related behavior and job-related characteristics. In addition, there were a significant positive correlation between the causes for the job stress cause and intention to change their jobs, and among the causes for the job stress, support by their boss or colleagues turned out to be those affecting their intention to change their jobs. Thus, it is considered that it is necessary to minimize the nurses' job stress and at the same time to seek for specific measures for preventing their turnover.

본 연구는 종합 병원 간호사들의 인구사회학적특성, 건강관련행위 특성 및 직업관련 특성에 따른 직무 스트레스와 이직의도를 파악하고, 특히 직무 스트레스와 이직의도와의 관련성을 규명하고자 실시하였다. 조사대상은 대전광역시의 3개 대학병원에 근무하고 있는 간호사 355명을 대상으로 하였으며, 자료 수집은 2012년 4월 1일부터 5월 31일까지의 기간 동안에 구조화된 자기기입식 설문조사에 의하였다. 연구결과, 조사대상 간호사들의 직무스트레스 요인별 이직의도 평균점수는 상사의 지지도가 높은 군보다 낮은 군에서, 동료의 지지도가 높은 군보다 낮은 군에서 유의하게 높았다. 이직의도 점수와 직무 스트레스 요인들 간의 상관관계를 보면, 이직 의도는 상사의 지지도 및 동료의 지지도와 유의한 음의 상관관계를 보였으나, 업무의 요구도와 업무의 자율성과는 유의한 관련성이 없었다. 위계적 다중회귀분석 결과 조사대상 간호사들의 이직의도에 영향을 미치는 관련 변수로는 연령, 커피음용여부, 근무부서, 업무에 대한 만족도, 상사의 지지도 및 동료의 지지도가 유의한 변수로 선정되었으며 이들 변수의 설명력은 29.4%이었다. 이상과 같은 결과를 볼 때, 조사대상 간호사들의 직무스트레스와 이직 의도는 인구사회학적특성, 건강관련행위특성 및 직업관련 특성의 여러 변수들과 유의한 관련성이 있음을 시사한다. 또한 직무스트레스 요인과 이직의도 간에는 유의한 양의 상관관계를 보이고 있었으며, 직무스트레스 요인 중 상사나 동료의 지지도는 이직의도에 영향을 미치는 요인으로 나타났다. 따라서 간호사의 직무 스트레스를 최소화하는 동시에 이직을 예방하기 위한 구체적인 방안을 강구할 필요가 있다고 생각된다.

Keywords

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