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Influence of Interpersonal Attitude on Communication Competence in Care Workers for Frail Elderly

요양보호사의 대인태도가 의사소통능력에 미치는 영향

  • Lim, Seung Joo (Department of Nursing, Hoseo University, Research Institute for Basic Science) ;
  • Yi, Yeo-Jin (College of Nursing, Gachon University)
  • 임승주 (호서대학교 간호학과.기초과학연구소) ;
  • 이여진 (가천대학교 간호학과)
  • Received : 2013.01.14
  • Accepted : 2013.04.13
  • Published : 2013.05.31

Abstract

Purpose: The purpose of this study was to identify the influence of interpersonal attitude (I+, I-, U+, U-) on communication competence in care workers for frail elderly. Methods: This study was a cross-sectional survey. The data were collected from 153 care workers for frail elderly using a structured questionnaire. The data were analyzed using multiple regression with the SPSS/WIN 20.0 program. Results: The interpersonal attitude style of subjects was I+U+, and the score of communication competence was 3.53. There were significant differences in interpersonal attitude (I+, I-), and communication competence depending on age, education level, experience of personality type test (yes). Factors influencing on communication competence in care workers were interpersonal attitude (I+, I-, U+) and experience of personality type test with $R^2$ value of 48.5% (F=23.47 p<.001). The most influencing factor was I+ (${\beta}$=.36), followed by I- (${\beta}$=-.22), U+ (${\beta}$=.20), and experience of personality type test (yes) (${\beta}$=.16). Conclusion: It is needed to maintain the interpersonal attitude style (I+U+) of care workers. Continuing education program is needed for increasing communication competence especially for those fifties and over, and experienced care workers. Giving an opportunity for personality test is helpful to increase communication competence in care workers.

Keywords

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