Korea Journal of Hospital Management (한국병원경영학회지)
- Volume 18 Issue 3
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- Pages.83-105
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- 2013
- /
- 1226-6299(pISSN)
A Study on Relationship between Outsourcing and Organizational Effectiveness in Hospital
병원의 아웃소싱과 조직유효성의 관계에 관한 연구
- Kim, Young-Hoon (Dept. of Healthcare Management, Graduate School of Eulji University) ;
- Oh, Su-Jin (Dept. of Healthcare Management, Graduate School of Eulji University) ;
-
Kim, Han-Sung
(Dept. of Classification System Management, Health Insurance Review Agency)
;
-
Kim, Key-Hoon
(Dept. of Healthcare Administration, Kyungbuk College)
;
- Kim, Hyo-Jeong (Dept. of Benefits, National Health Insurance Service)
- 김영훈 (을지대학교 대학원 의료경영학과) ;
- 오수진 (을지대학교 대학원 의료경영학과) ;
-
김한성
(건강보험심사평가원 분류체계관리실)
;
-
김기훈
(경북전문대학교 보건행정학과)
;
- 김효정 (국민건강보험 공단 보험급여실)
- Received : 2013.06.25
- Accepted : 2013.08.05
- Published : 2013.09.30
Abstract
The purpose of this study is to make managerial information regarding outsourcing more concrete by identifying and evaluating how outsourcing as an useful strategic tool for hospitals influences organizational effectiveness. The survey was performed to 311 general hospitals and tertiary hospitals, and 63 questionnaires were recovered and analyzed. As the result of measuring organizational effectiveness after introduction of outsourcing, non-financial performance(3.34) was higher than financial performance(3.25) and satisfaction(3.08). According to the characteristics of organizational structure, financial performance showed statistically significant difference when categorizing the hospitals. It was higher in the general hospitals than in the tertiary hospitals. In addition, the hospitals that outsource the logistic and patient affairs parts have higher financial performances than non-financial ones. Especially, there was statistically significant difference depending on the sub-parts of the logistics, which means the hospitals outsourcing the logistic part have higher financial performance than the hospitals without outsourcing the logistics.