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Bridging Gaps in College Students' Source Perception and Use

대학생들의 정보원에 대한 인식과 이용간의 차이에 대한 분석연구

  • Kim, Kyung-Sun (School of Library and Information Studies, University of Wisconsin-Madison) ;
  • Yoo-Lee, EunYoung (School of Library and Information Sciences, North Carolina Central University) ;
  • Kwon, Nahyun (Department of Library & Information Science, Myongji University)
  • Received : 2013.05.20
  • Accepted : 2013.09.06
  • Published : 2013.09.30

Abstract

The study examines two aspects that relate to undergraduates' selection and use of information sources for their academic assignments: (1) sources perceived useful vs. sources frequently used, and (2) source characteristics considered important as selection criteria vs. selection criteria used as reflected in characteristics of frequently used sources. A survey of 251 undergraduate students attempted to address the gaps between what students think they should do and what they actually do with regard to source selection. Characteristics of frequently used sources were analyzed to find out the criteria used for source selection. Friends/family were among the frequently used sources although they were not perceived as useful. Unlike other sources suffering gaps between the perceived usefulness and the use behavior, Web sources were the ones not only perceived most useful but also used most frequently. When the important selection criteria were compared with the characteristic of sources used often, students did not seem to actually use the selection criteria they thought important. While students considered some characteristics related to information quality (e.g., accuracy, comprehensiveness) as important criteria for source selection, the actual criteria they applied for choosing information sources could be described as 'convenient' or 'accessible' (e.g., efficient/time saving, easy to use, familiar, accessible). Based on the findings, suggestions were made to help bridge such gaps through information literacy programs and information systems design.

본 연구는 대학생들의 학업과제수행에 필요한 정보원에 대한 인식 및 선택과 그 이용과 관련하여, 학생들이 (1) 유용하다고 인식하는 정보원과 자주 이용하는 정보원의 차이를 비교하고, (2) 정보원 선택 시 중요하게 생각하는 정보원의 특성과 자주 이용하는 정보원의 특성을 비교, 분석함으로써, 학생들의 정보원에 대한 인식과 실제 이용행동간의 차이를 파악하고자 하는 목적으로 수행되었다. 미국 대학생 총 251명을 대상으로 설문조사를 실시한 연구결과에 따르면, 학생들이 가장 빈번히 이용하는 정보원이자 가장 유용한 정보원은 웹자원으로 밝혀졌다. 온라인DB/저널은 가장 빈번히 사용된 정보원은 아니었지만 유용한 정보원으로는 인식되고 있었다. 또한 '정확성'이나 '망라성' 등과 같은 정보의 품질을 정보원 선택의 중요한 기준으로 생각은 하지만 실제로는 편리하고 접근가능한 정보원을 선택하고 있음이 밝혀졌는데, 이는 대학생들이 중요하다고 생각하는 선택기준에 근거해 정보원을 선택하지 않고 있음을 보여준다. 정보원의 선택기준과 실제 이용간의 간극을 보여주는 이러한 연구결과를 토대로 대학생들이 양질의 정보원을 선택하도록 도울 수 있는 정보활용교육과 더 사용하기 쉽고 편리한 정보시스템 설계를 위한 방안을 제시하였다.

Keywords

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