KSII Transactions on Internet and Information Systems (TIIS)

Korean Society for Internet Information (한국인터넷정보학회)
권호 표지
DOI QR코드

DOI QR Code

Virtual Reality to Help Relieve Travel Anxiety

  • Ahn, Jong-Chang (Department of Information Systems, Hanyang University) ;
  • Cho, Sung-Phil (Department of Information Systems, Hanyang University) ;
  • Jeong, Soon-Ki (Department of Electronics Computer Engineering, Hanyang University)
  • Received : 2012.12.04
  • Accepted : 2013.05.18
  • Published : 2013.06.30
Download PDF
⟨ Previous Next ⟩

Abstract

This study presents empirical evidence of the benefit of viewing narrative video clips on embedded virtual reality (VR) websites of hotels to relieve travel anxiety. As the effectiveness of using VR functions to relieve travel anxiety has been shown, we proposed that a VR website enhanced with narrative video clips could relieve travelers' anxiety about accommodations by showing the important aspects of a hotel. Thus, we created a website with a narrative video showing the escape route from a hotel room and another narrative video showing the surrounding neighborhood. We then conducted experiments by having human subjects explore the enhanced VR website and fill out a questionnaire. The results confirmed our hypothesis that there is a statistically significant relationship between relief from travel anxiety and the use of narrative videos on embedded VR websites of hotels.

Keywords

References

  1. A. Bandura, Self-efficacy: The Exercise of Control, WHFreeman, New York, 1997.
  2. D. Barlow, Anxiety concern and its disorders: The nature and treatment of anxiety concern and panic, The Guilford Press, New York, 2004.
  3. P. M. Bentler and D. G. Bonett, "Significance tests and goodness of fit in the analysis of covariance structures," Psychological Bulletin, vol. 88, pp. 37-51, 1980.
  4. K. W. Brenda, "The Potential for Virtual Reality to Improve Health Care," The Virtual Reality Medical Center, 2006.
  5. N. Carr, "An Exploratory Study of Gendered Differences in Young Tourists' Perception of Danger within London," Tourism Management, vol. 22, pp. 565-570, 2001. https://doi.org/10.1016/S0261-5177(01)00014-0
  6. S. Carter, "Tourists and Traveler's Social Construction of Africa and Asia as Risky Locations," Tourism Management, vol. 19, pp. 349-358, 1988.
  7. G. Dowling and R. Staelin., "A Model of Perceived Risk and Intended Risk-Handling Activity," Journal of Consumer Research, vol. 21, no. 1, pp. 119-35, 1994. https://doi.org/10.1086/209386
  8. E. B. Foa, and M. J. Kozak, "Emotional processing of fear: Exposure to corrective information," Psychological Bulletin, 99, pp. 20-35, 1986. https://doi.org/10.1037/0033-2909.99.1.20
  9. A. Lepp and H. Gipson, "Tourist roles, perceived risk and international tourism," Annals of Tourism Research, vol. 30, no. 3, pp. 606-624, 2002.
  10. W. Gudykunst and M. Hammer. Strangers and Hosts: An Uncertainty Reduction Base Theory of Intercultural Adaptation, In Cross-Cultural Adaptation: Current Approaches, edited by Y. Kim and W. Gudykunst. Newbury Park, CA: Sage, pp. 106-139, 1988.
  11. L. Hodges, B. O. Rothbaum, R. Kooper, D. Opdyke, T. Meyer, J. J. de Graaf and J. S. Williford, "Presence as the defining factor in a VR application," Technical report GIT-GVU-94-5, Georgia Institute of Technology, 1994.
  12. O. Lee, J. Oh, "The Impact of Virtual Reality Functions of a Hotel Website on Travel Anxiety concern," Cyberpsychology & Behavior, vol. 10, no. 4, pp. 584-586, 2007. https://doi.org/10.1089/cpb.2007.9987
  13. H. W. Marsh, J. R. Balla and R. P. McDonald, "Goodness-of-fit indexes in confirmatory factor analysis: The effect of sample size," Psychological Bulletin, vol. 103, pp. 391-411, 1988. https://doi.org/10.1037/0033-2909.103.3.391
  14. R. C. Mayer, J. H. Davis, F. D. Schooman, "An Integrative Model of Organizational Trust," The Academy of Management Review, vol. 20, no. 3, pp. 709-734, 1995.
  15. N. McIntyre, and J. Roggenbuck., "Nature/Person Transactions during an Outdoor Adventure Experience: A Multi-Phasic Analysis," Journal of Leisure Research, vol. 30, no. 4, pp. 401-22, 1998. https://doi.org/10.1080/00222216.1998.11949841
  16. D. S. Michael, C. G. David, Contemporary Behavior Therapy (4th ed.). KY: Wadsworth Publishing Company, Florence, 2002.
  17. V. F. Mitchell, L. M. Davies, and V. Vassos., "Using Neural Networks to Understand Service Risk in the Holiday Product," Journal of Business Research, vol. 46, no. 2, pp. 167-80, 1999. https://doi.org/10.1016/S0148-2963(98)00020-4
  18. M. M. North, S. M. North and J. R. Coble, "Effectiveness of Virtual Environment Desensitization in the Treatment of Agoraphobia," Presence: Teleoperators and Virtual Environments, vol. 5, pp. 346-352, 1996. https://doi.org/10.1162/pres.1996.5.3.346
  19. R. M. O'Brien, "A Caution Regarding Rules of Thumb for Variance Inflation Factors," Quality and Quantity, vol. 41, no. 5, pp. 673-690, 2007. https://doi.org/10.1007/s11135-006-9018-6
  20. C. Pull, "Current Status of Virtual Reality Exposure Therapy in Anxiety concern Disorders: Editorial Review," Current Opinion in Psychiatry, vol. 18, no. 1, pp. 7-14, 2005.
  21. Y. Reisinger and F. Mavondo, "Travel Anxiety concern and Intentions to Travel Internationally: Implications of Travel Risk Perception," Journal of Travel Research, vol. 43, no. 3, pp. 212- 225, 2005. https://doi.org/10.1177/0047287504272017
  22. M. Slater, D. Pertaub and A. Steed, "Public speaking in virtual reality: Facing an audience of avatars," IEEE Computer Graphics and Applications, vol. 19, pp. 6-9, 1999.
  23. S. Sonmez and A. Graefe., "Influence of Terrorism Risk on Foreign Tourism Decisions," Annals of Tourism Research, vol. 25, no. 1, pp. 112-44, 1998. https://doi.org/10.1016/S0160-7383(97)00072-8
  24. S. Taylor, W. Koch and R. McNally, "How does anxiety concern sensitivity vary across the anxiety concern disorders?," Journal of Anxiety concern Disorders, vol. 6, no. 3, pp. 249-259, 1992. https://doi.org/10.1016/0887-6185(92)90037-8
  25. B. Wheaton, B. Muthen, D. F. Alwin and G. F. Summers, Assessing reliability and stability in panel models, In D. R. Heise (Ed.), Sociological methodology 1997 (84-136), Jossey-Bass, San Francisco: 1977.
  26. Virtual reality in flexible manufacturing, http://www.sztaki.hu/-kopacsi/vr/vr_main.htm
  27. M. H. Karen, Travel Anxiety Symptoms, eHow Contributor, http://www.ehow.com/about_5108477_travel-anxiety-symptoms.html#ixzz160YAF1QC
  28. J. H. Kim, Virtual Reality Introduction, http://www.postech.ac.kr/cse

Cited by

  1. 컨조인트 분석을 통한 집단별 VR게임콘텐츠의 개발 전략에 관한 연구 vol.21, pp.1, 2013, https://doi.org/10.7472/jksii.2020.21.1.137