Korean Journal of Adult Nursing (성인간호학회지)

Korean Society of Adult Nursing (한국성인간호학회)
권호 표지
DOI QR코드

DOI QR Code

Coping Styles toward Hospital Violence in Clinical Nurses: An Application of Q Methodology

임상간호사의 병원 폭력 대처 유형: Q-방법론적 접근

  • Ha, Eunho (Red Cross College of Nursing, Chung-Ang University) ;
  • Cho, Jinyoung (Nursing Department Graduate School, Inha University)
  • 하은호 (중앙대학교 적십자간호대학) ;
  • 조진영 (인하대학교 대학원)
  • Received : 2013.01.16
  • Accepted : 2013.06.18
  • Published : 2013.06.30
Download PDF
⟨ Previous Next ⟩

Abstract

Purpose: Clinical nurses are at high risk of incurring hospital violence during their working life. Hospital violence and its outcomes have an impact on the job satisfaction, the recruitment and retention of nurses as well as the quality of care delivered to patients. The purpose of this study was to identify coping styles toward hospital violence in clinical nurses using Q-methodology. Methods: Q-methodology, which analyzes the subjectivity of each type of attitude, and coping styles was used. The 40 selected Q-statements from each of 35 participants were classified into the shape of a normal distribution using a 9-point scale. The collected data were analyzed using the pc-QUANAL program. Results: The results revealed four discrete groups of clinical nurses toward hospital violence: take strong action and promote the recurrence prevention, appear psychosomatic symptoms, investigate the cause and focus on prevention, and request hospital assistance and keep up my duty. Conclusion: The findings indicate that development of nursing intervention program based on the four types could beneficially contribute to the violence prevention in hospital.

Keywords

References

  1. Akhtar-Danesh, N., Baumann, A., & Cordingley, L. (2008). Qmethodology in nursing research: A promising method for the study of subjectivity. Western Journal of Nursing Research, 30 (6), 759-773. http://dx.doi.org/10.1177/0193945907312979
  2. Antai-Otong, D. (2001). Critical incident stress debriefing: A health promotion model for workplace violence. Perspectives in Psychiatric Care, 37 (4), 125-132. http://dx.doi.org/10.1111/j.1744-6163.2001.tb00644.x
  3. Arnetz, J. E., & Arnetz, B. B. (2001). Violence towards health care staff and possible effects on the quality of patient care. Social Science & Medicine, 52 (3), 417-427. http://dx.doi.org/10.1016/S0277-9536 (00)00146-5
  4. Atawneh, F. A., Zahid, M. A., Al-Sahlawi, K. S., Shahid, A. A., & Al-Farrah, M. H. (2003). Violence against nurses in hospital: Prevalence and effects. British Journal of Nursing, 12 (2), 102-107. https://doi.org/10.12968/bjon.2003.12.2.11049
  5. Chen, K. P., Ku, Y. C., & Yang, H. F. (2013). Violence in the nursing workplace - A descriptive correlational study in a public hospital. Journal of Clinical Nursing, 22, 798-805. http://dx.doi.org/10.1111/j.1365-2702.2012.04251.x
  6. Cho, J. Y., Lee, Y. W., Kim, H. S., & Kim, S. H. (2011). Relationships among response for violence experience, hardiness, and job satisfaction of nurses working in emergency department. Korean Journal of Adult Nursing. 23 (5), 494-502.
  7. Cho, Y. H., Hong, Y. R., Lee, A. M., Kim, M. K., Lee, H, J., Han, A. K., et al. (2011). Experience of verbal abuse, emotional response, and ways to deal with verbal abuse against nurses in hospital. Korean Journal of Occupational Health Nursing, 20 (3), 270-278. http://dx.doi.org/10.5807/kjohn.2011.20.3.270
  8. Erickson, L., & Williams-Evans, S. A. (2000). Attitudes of emergency nurses regarding patient assaults. Journal of Emergency Nursing, 26 (3), 210-215. http://dx.doi.org/10.1016/S0099-1767(00)90092-8
  9. Estryn-Behar, M., van der Heijden, B., Camerino, D., Fry, C., Le Nezet, O., Conway, P. M., et al. (2008). Violence risks in nursing-results from the European 'NEXT' study, Occupational Medicine, 58 (2), 107-114. http://dx.doi.org/10.1093/occmed/kqm142
  10. Fernandes, C. M., Raboud, J. M., Christenson, J. M., Bouthillette, F., Bullock, L., Ouellet, L., et al. (2002). The effect of an education program on violence in the emergency department. Annals of Emergency Medicine, 39 (1), 47-55. http://dx.doi.org/10.1067/mem.2002.121202
  11. Gacki-Smith, J., Juarez, A. M., Boyett, L., Homeyer, C., Robinson, L., & MacLean, S. L. (2009). Violence against nurses working in US emergency departments. Journal of Nursing Administration, 39 (7-8), 340-349. https://doi.org/10.1097/NNA.0b013e3181ae97db
  12. Hegney, D., Plank, A., & Parker, V. (2003). Workplace violence in nursing in Queensland, Australia: A self-reported study. International Journal of Nursing Practice, 9 (4), 261-268. http://dx.doi.org/10.1046/j.1440-172X.2003.00431.x
  13. Hegney, D., Tuckett, A., Parker, D., & Eley, R. M. (2010). Workplace violence: Differences in perceptions of nursing work between those exposed and those not exposed: A cross-sector analysis. International Journal of Nursing Practice, 16 (2), 188-202. http://dx.doi.org/10.1111/j.1440-172X.2010.01 829.x.
  14. Hesketh, K. L., Duncan, S. M., Estabrooks, C. A., Reimer, M. A., Giovannetti, P., Hyndman, K., et al. (2003). Workplace violence in Alberta and British Columbia hospitals. Health Policy, 63 (3), 311-321. http://dx.doi.org/10.1016/S0168-8510(02)00142-2
  15. Hills, D. (2008). Relationships between aggression management training, perceived self-efficacy and rural general hospital nurses' experiences of patient aggression. Contemporary Nurse, 31 (1), 20-31. http://dx.doi.org/10.5172/conu.673.31.1.20
  16. Hoff, L. A., & Slatin, C. (2006). Workplace health and safety: Report of PHASE/MNA focus groups. Massachusetts Nurse, 77 (8), 6.
  17. Kim, H. K. (2008). Q methodology: Philosophy, theories, analysis, and application. Seoul: CommunicationBooks.
  18. Kim, H. S., Yim, H. W., Jeong, S. H., & Jo, S. J. (2009). An association among verbal abuse, social supports and turnover intention for special units nurses in a hospital. Korean Journal of Occupational and Environmental Medicine, 21 (4), 388-395.
  19. Kim, M. Y., Kim, S. H., & Lim, S. H. (2005). A study of workplace violence by nurses. Nursing Science, 17 (2), 33-44.
  20. Kim, T. S., & Kim, J. I. (2004). Violence episodes and turnover among clinical nurses. The Journal of Korean Nursing Administration Academic Society, 10 (4), 427-436.
  21. Kwon, H. J., Kim, H. S., Choe, K. S., Lee, K. S., & Sung, Y. H. (2007). A study on verbal abuse experienced at medical centers. Clinical Nursing Research, 13 (2), 113-124.
  22. Lin, Y. H., & Liu, H. (2005). The impact of workplace violence on nurses in South Taiwan. International Journal of Nursing Studies, 42 (7), 773-778. https://doi.org/10.1016/j.ijnurstu.2004.11.010
  23. Park, E. O., Kang, S. J., Lee, E. K., Ji, E. J., Kang, L. H., & Back, C. H. (2001). Violence experience of clinical nurse in the hospital. Journal of Korean Clinical Nursing Research, 7 (2), 187-202.
  24. Park, E. O., & Kim, J. H. (2011). The experiences of workplace violence toward nurses in hospitals in Jeju province, South Korea. Korean Journal of Occupational Health Nursing, 20 (2), 212-220. http://dx.doi.org/10.5807/kjohn.2011.20.2.212
  25. Park, E. Y., Seo, J. M., Ju, H. O., & Lee, E. N. (2007). The Reactions of emergency department nurses to violence: QMethodological Approach. Journal of Korean Academy of Nursing, 37 (5), 762-771. https://doi.org/10.4040/jkan.2007.37.5.762
  26. Park, H. J., Kang, H. S., Kim, K. H., & Kwon, H. J. (2011). Exposure to workplace violence and coping in intensive care unit nurses. Journal of Korean Academy Psychiatric and Mental Health Nursing, 20 (3), 291-301. https://doi.org/10.12934/jkpmhn.2011.20.3.291
  27. Shields, M., & Wilkins, K. (2009). Factors related to on-the-job abuse of nurses by patients. Health Reports, 20 (2), 7-19.
  28. Smith, R., Dobbins, S., Evans, A., Balhotra, K., & Dicker, R. A. (2013). Hospital-based violence intervention: Risk reduction resources that are essential for success. Journal of Trauma and Acute Care Surgery, 74 (4), 976-982. http://dx.doi.org/10.1097/TA.0b013e31828586c9
  29. Sofield, L., & Salmond, S. W. (2003). Workplace violence. A focus on verbal abuse and intent to leave the organization. Orthopedic Nursing, 22 (4), 274-283. https://doi.org/10.1097/00006416-200307000-00008
  30. US Department of Labor, Occupational Safety and Health Administration. (2004). Guidelines for preventing workplace violence for healthcare & social service workers. Retrieved December 24, 2012. from http://www.osha.gov/Publications/OSHA3148/osha3148.html#text1

Cited by

  1. Development and Validation of the Hospital Violence Attitude Scale-18 (HVAS-18) for Clinical Nurses vol.27, pp.1, 2015, https://doi.org/10.7475/kjan.2015.27.1.39
  2. 응급실 간호사들의 폭력 경험에 대한 현상학적 방법론의 융합적 접근 vol.6, pp.5, 2013, https://doi.org/10.15207/jkcs.2015.6.5.063
  3. 졸업학년 간호대학생의 감정노동에 대한 인식 vol.18, pp.5, 2013, https://doi.org/10.5762/kais.2017.18.5.177
  4. 간호조직문화, 직장내 괴롭힘, 병원폭력에 대한 태도가 간호사의 심리적 안녕감에 미치는 융합적 영향 vol.9, pp.10, 2013, https://doi.org/10.15207/jkcs.2018.9.10.589