Journal of Korean Society for Quality Management (품질경영학회지)

Korean Society for Quality Management (한국품질경영학회)
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A Case Study of Measuring Eco-Efficiency of Products Using the QEFD Approach

QEFD를 활용한 제품 환경효율성 측정 사례 연구

  • 홍승용 (코웨이 환경품질연구소 품질기획팀) ;
  • 박승욱 (인하대학교 경영대학 경영학부) ;
  • 김연복 (인하대학교 경영대학 경영학부) ;
  • 김종대 (인하대학교 경영대학 경영학부)
  • Received : 2012.12.03
  • Accepted : 2013.03.28
  • Published : 2013.06.30
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Abstract

Purpose: This study proposed a systematic approach to measure eco-efficiency of products based on the concept of quality function deployment(QFD). QFD method has been used to convert customer's subjective requirements to design specifications. A extension of QFD to environmental issues is known as quality environmental function deployment(QEFD). QEFD includes environmental requirements into customer's demand for quality, and incorporates them to design specifications of a product. Methods: In this study, we compared eco-efficiency of old and new models through application of QEFD. Results: The result revealed that the new model's eco-efficiency improved 24% better than the old model. Also, we found that user's Factor X of the new model has been improved to 1.178, which is about 18% better than that of the old model. Conclusion: This study implied that we can systematically use QEFD to determine eco-efficiency of two comparable products in any industries.

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References

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