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피인용 문헌
- Influence of Hanbok Salesperson's Attributes on Relationship Quality with Customers and the Behavioral Intention vol.37, pp.7, 2013, https://doi.org/10.5850/JKSCT.2013.37.7.907
- Effect of the Customer Emotion to Salespersons in Service Encounter on Customer Evaluation and Behavioral intention vol.17, pp.2, 2013, https://doi.org/10.12940/jfb.2013.17.2.136