Journal of dental hygiene science (치위생과학회지)

The Korean Society of Dental Hygiene Science (한국치위생과학회)
권호 표지

Impact of Communication Competence and Empathy Abilities on Interpersonal Relationship Abilities among Dental Hygiene Students

일부 치위생 전공 대학생의 의사소통능력과 공감능력이 대인관계능력에 미치는 영향

  • Kim, Sun-Ju (Department of Dental Hygiene, College of Health and Sciences, Cheongju University) ;
  • Kim, Han-Hong (Department of Dental Hygiene, Gangdong College)
  • 김선주 (청주대학교 보건의료대학 치위생학과) ;
  • 김한홍 (강동대학교 치위생과)
  • Published : 2013.09.30
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Abstract

The purpose of this study was to examine the influence of the communication competence and empathy abilities of dental hygiene students on their interpersonal relationship abilities. The subjects in this study were 578 students who majored in dental hygiene at five randomly selected colleges. Out of the colleges, three were located in North Chungcheong province, and one was located in the city of Daejeon. The other one was located in South Gyeongsang province. Data were gathered using structured questionnaires from April 1 to May 7, 2013. The major findings of the study were as follows: 1. The respondents got a mean of $3.23{\pm}0.49$, $85.80{\pm}10.12$ and $83.27{\pm}8.37$ in interpersonal relationship abilities, communication competence and empathy abilities respectively. 2. As for communication competence, empathy abilities and interpersonal relationship abilities by general characteristics, there were statistically significant differences according to age, academic year, clinical practice experience and satisfaction with major. 3. The relationship of communication competence and empathy abilities to interpersonal relationship abilities was analyzed, and interpersonal relationship abilities were found to have a strong significant positive correlation to communication competence, empathy abilities and the subfactors of the two. 4. As a result of analyzing which variables affected interpersonal relationship abilities, it's found that interpersonal relationship abilities were under the influence of age, clinical practice experience, communication competence, empathy abilities. These variables made a 57.2% prediction of interpersonal relationship abilities. The above-mentioned findings suggest that communication competence and empathy abilities exerted an influence on interpersonal relationship abilities. Therefore curriculums and educational programs should be developed in consideration of these variables to ensure the stable college lives and successful relationship building of dental hygiene students who are on the way to adulthood and will serve as health care personnels in the future.

본 연구는 치위생학을 전공하는 대학생의 의사소통능력과 공감능력이 대인관계능력에 미치는 영향을 파악하기 위해 수행되었다. 연구 대상은 편의 추출된 충청북도 소재 3개 대학교, 대전광역시 1개 대학교, 경상남도 1개 대학교로 578명의 치위생(학)과 재학생을 대상으로 하였으며, 자료는 구조화된 설문지를 이용하여 2013년 4월 1일부터 5월 7일까지 수집하였다. 주요 결과는 다음과 같다. 1. 연구대상자의 대인관계능력 평균은 $3.23{\pm}0.49$점, 의사소통능력의 총점은 $85.80{\pm}10.12$점, 공감능력의 총점은 $83.27{\pm}8.37$점이었다. 2. 일반적 특성에 따른 의사소통능력, 공감능력 및 대인관계능력은 연령(p<0.001), 학년(p<0.001), 임상실습경험(p<0.001), 전공만족도(p=0.016, p=0.018, p=0.047)에서 통계적으로 유의하게 나타났다. 3. 의사소통능력, 공감능력 및 대인관계능력 간의 관계를 알아보기 위해 분석한 결과, 대인관계능력은 의사소통능력, 공감능력 및 각각의 하위 항목들과 유의한 양의 상관관계를 강하게 보였다(p<0.01). 4. 대인관계능력에 영향을 미치는 관련 변수들을 파악하기 위해 분석한 결과, 연령(p=0.037), 임상실습경험(p<0.001), 의사소통능력(p<0.001), 공감능력(p<0.001)이 대인관계능력에 영향을 미치는 요인으로 나타났고, 이들 변수의 설명력은 57.2%였다. 이상의 결과로 보아 의사소통능력과 공감능력은 대인관계능력에 영향을 미치는 것으로, 성인기로의 발달 과정을 거치고 있는 미래의 보건의료인력인 치위생 전공 대학생의 원만한 대학생활과 성공적인 대인관계 형성을 위해 이들 변수를 고려한 교과과정 개발 및 체계적인 교육프로그램 개발이 필요하다고 생각된다.

Keywords

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