KSCE Journal of Civil and Environmental Engineering Research (대한토목학회논문집)

Korean Society of Civil Engeneers (대한토목학회)
권호 표지
DOI QR코드

DOI QR Code

A Study on the Improving the Services for Users of LRT (Light Rail Transit) by Structural Equation Model - Focus on Busan Gimhae Light Rail Transit and Busan Subway Line 4(Bansong Route) -

구조방정식을 활용한 이용자 중심의 경전철 서비스 개선에 관한 연구 - 부산~김해경전철과 부산도시철도 4호선(반송선)을 중심으로 -

  • Received : 2012.07.30
  • Accepted : 2012.12.14
  • Published : 2013.02.04
Download PDF
⟨ Previous Next ⟩

Abstract

LRT(Light Rail Transit), which has many merits compared with Heavy Rail Transit, is an effective public transport. Therefore, many local governments are pushing ahead with LRT. Busan had already adopted LRT(AGT)s like Busan Subway Line 4(Bansong Route) and Busan Gimhae Light Rail Transit(BGLRT) domestically for the first time. This study analyzes user satisfaction about the services of adopted LRTs and set right priorities of remeding their shortcomings from the user's perspective. In this paper, we surveyed safety consciousness and services satisfaction of LRT(BGLRT) users, and made two User Satisfaction Models of each LRT(BGLRT and Bansong Route) using Structural Equation Model. With established User Satisfaction Models(BGLRT Model and Bansong Route Model), we compared BGLRT and Bansong Route. Finally we found the measures and priorities for the improvements of LRT's services in the aspect of LRT users.

경량전철(LRT: Light Rail Transit)은 중량전철에 비해 많은 장점을 가진 효과적인 대중교통수단이다. 따라서 많은 지자체에서 도입을 추진하고 있고, 부산광역시에서는 이미 반송선과 부산김해경전철 등 2개 노선을 국내 최초로 무인운행방식으로 도입하여 운행중에 있다. 본 연구는 이렇게 도입된 경전철과 관련한 이용자 측면의 서비스 만족도를 분석하고, 부족한 부분을 보완하여 경전철의 서비스를 개선해 나가는 데 우선순위를 제시하였다. 본 연구에서는 실제 무인자동운전 경량전철(부산김해경전철과 반송선)의 이용자를 대상으로 설문조사를 실시하여 경량전철에 대한 안전성 의식과 서비스에 대한 이용만족도를 파악하고, 구조방정식 기법을 활용하여 두 개의 서비스 이용만족도 모형(반송선모형과 부산김해경전철모형)을 구축하여 비교 분석하였다. 분석 결과 이용자 중심의 경전철 서비스 개선대책과 우선순위를 도출하였다.

Keywords

References

  1. Kim Gyeong Cheol, Kim Do Nyeon(1998), A study on the improvement of facilities to raise of Seoul subway user, The Seoul Institute.
  2. Kim Man Gyeong, Lee Sang Yong(2004), A study on the Ex-post and imployment of public investments: Focused on Urban rail construction project. Busan Development Institute.
  3. Kim Yeon Gyu(2012), A study on the emergency response procedure of unmanned Light Rail Transit (LRT) against fire accident. Journal of the korean society of civil engineers, Vol. 32, No. 2D, pp. 183-187.
  4. Kim Jong Gi, Ha Seung Woo, Seo Jong Won(2010), A study on the application status and appropriateness of Light Railway Systems - In the seoul metropolitan area. Journal of the korean society of civil engineers Vol. 30, No. 4D, pp. 403-411.
  5. No Hyeong Jin(2008), Covariance structure analysis by AMOS. Hanol.
  6. Bae Byeong Ryeol(2006), Understanding of LISREL structural equation model, utilizing and programming, Cheongram.
  7. Pusan National University Urban Problem Institute(2001), The Examination Reports of Busan subway-3rd line(Bansong Line) Construction plan, pp. 24-30.
  8. Song Gi Wook(2011), Study on transportation revitalization of BGL station-influenced area in Gimhae. Gyeongnam Development Institute.
  9. Won Yeong Jin(2009), A study on the vitalization of domestic Light Rail Transit project. A Master's Thesis, Inha University.
  10. Lee Jae Rim, Lee Sang Ho, Jung Hyeon Suk(1992), A study on the improvement of metropolitan urban railway's management and operating system, The Korea Transport Institute.
  11. Jang Seok Yong, Jung Hun Young, Go Sang Seon(2011), UTIS Vitalization Countermeasures Using Traffic Information Use Satisfaction Rate Model. Korean Society of Civil Engineers. Journal Of The Korean Society Of Civil Engineers Vol. 29, No. 2D, pp. 199-207.
  12. Jang Seok Yong, Jo Sang Hee, Jung Hun Young(2011), A Study on the Revitalization by User Satisfaction Model of the Unmanned Light Rail Transit: A Focus on the Busan Subway Line 4.. The 65th Korean Society Transportation Conference, pp. 697-702.
  13. Jung Gyeong Ryeol, Yun Se Gyun, Choi Yong Hun(2006), A Study on the Development Strategies for the Light Rail Transit Industry. Railway Journal Vol. 9, No. 1 (Serial Number 32), pp. 95-101.
  14. Jung Byeong Doo(2002), A Comparative Study of Diversion Demands for LRT using Transfer Price and Stated Preference Data. Journal Of The Korean Society Of Civil Engineers Vol. 22, No. 3 (2002. 5) pp. 433-441.
  15. Jung Hee Soo(2009), The Problems and Improvement of The Light Rail Transit(LRT) Construction Projects. Jung Hee Soo's Office.
  16. Jo Sang Pil, Lee Deok Rim(2008), Analysis on the Introduction Necessity and Possibility of Jeonnam Regional Light Rail Transit(LRT). Jeonnam Research Institute.
  17. Choi Jae Won, Jung Hun Young, Jang Seok Yong, Go Sang Seon(2011), A Study on the Measures on the Decrease of the Traffic Accidents Based on the Attitude Changes of Intra-City Bus Drivers Following the Implementation Semi-Public Management System of Intra-City Bus. Journal Of The Korean Society Of Civil Engineers Vol. 31, No. 1D, pp. 33-42.
  18. Choi Cheol Guk(2010), Busan-Gimhae Light Rail Transit's Problem and Alternative: A Local Financial Catastrophe Due to Unreasonable Rough-and-ready approach. Choi Cheol Guk's Office.
  19. Hwang Gi Yeon(1997), A Study on The Operation Improvement of The Seoul Urban Railway, The Seoul Institute.
  20. Brown, J. and G. Thompson. (2008) The Influence of Service Planning Decisions on Rail Transit Success or Failure. San Jose, CA: Mineta Transportation Institute.
  21. Gregory L. Thompson and Jeffrey R. Brown Florida State University. (2012) Making a Successful LRT-Based Regional Transit System: Lessons from Five New Start Cities. Journal of Public Transportation, Vol. 15, No. 2.
  22. M. Estrada, M. Roca-Riu, H. Badia, F. Robusté, C.F. Daganzo (2011) Design and implementation of efficient transit networks: Procedure, case study and validity test. Transportation Research Part A: Policy and Practice, Vol. 45, Issue. 9, pp. 935-950. https://doi.org/10.1016/j.tra.2011.04.006