디지털융복합연구 (Journal of Digital Convergence)

  • 제11권11호
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  • Pages.219-231
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  • 2013
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  • 2713-6434(pISSN)
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  • 2713-6442(eISSN)
한국디지털정책학회 (The Society of Digital Policy and Management)
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성과지표의 다양성과 관리적 성과 간의 관계에서 공정성과 조직시민행동의 역할

The Role of justice and organizational citizenship behaviour in the relation between measurement diversity and managerial performance

  • 투고 : 2013.09.16
  • 심사 : 2013.11.20
  • 발행 : 2013.11.28
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초록

기업은 불확실한 환경 하에서 지속적인 성장을 하기 위해 성과측정시스템(performance measurement systems, 이하 'PMS'라 함)을 구축 및 활용하고 있다. 대부분의 PMS에 관한 실증연구들은 조직차원에서 많은 연구가 이루어져 왔다. 성과측정지표의 다양성이 조직구성원들의 행동에 미치는 영향에 관한 연구는 많이 부족하며, 조직수준의 분석이 아닌 개인행동에 대한 세부적인 조사를 수행하는 연구는 의미가 있을 것이다. 따라서 본 연구는 성과측정지표의 다양성과 관리적 성과간의 관계에서 공정성과 조직시민행동의 매개역할을 연구하였다. 연구결과, 성과측정지표의 다양성과 관리적성과 간의 관계에서 공정성의 매개역할과 공정성과 관리적성과 간의 관계에서 조직시민행동의 매개역할을 발견하였다.

Many companies are adopting performance measurement systems(PMS) in order to acquire competitive advantage the promote long-term growth in Coping with the rapidly changing business environment. Prior research has focused on the relation between PMS and organizational performance. However, there is limited empirical research that examines the behavioural consequences of PMS. Further, there is little empirical research that examines whether measurement diversity have direct and/or indirect effects on work performance. As such, I examine how the relation between measurement diversity and managerial performance can be explained by the intervening variables of justice and organizational citizenship behaviour. This study is summarized as follows: this study finds that measurement diversity affect managerial performance indirectly through justice and organizational citizenship behaviour.

키워드

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피인용 문헌

  1. Investigating of Psychological Factors Affecting Information Security Compliance Intention: Convergent Approach to Information Security and Organizational Citizenship Behavior vol.13, pp.8, 2015, https://doi.org/10.14400/JDC.2015.13.8.133
  2. A Study on the Effect of PMO Capability and Organization Justice on IT Project Performance vol.21, pp.3, 2016, https://doi.org/10.7838/jsebs.2016.21.3.129