The Korean Journal of Health Service Management (보건의료산업학회지)

Korea Society of Health Service Management (보건의료산업학회)
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Priority Analysis of Criteria for Evaluation of Public Hospital Using Analytic Hierarchy Process

AHP를 이용한 공공병원 평가지표의 우선순위 및 가중치 개발

  • Shim, Jae-Sun (Seoul Metropolitan Government Public Health Policy Institute) ;
  • Kwon, Young-Dae (Department of Humanities and Social Medicine, College of Medicine and Catholic Institute for Healthcare Management, the Catholic University of Korea) ;
  • Lee, Kun-Sei (Department of Preventive Medicine, Konkuk University College of Medicine) ;
  • Yang, Min-Hee (Seoul Metropolitan Government Public Health Policy Institute) ;
  • Park, Eun-Young (Seoul Metropolitan Government Public Health Policy Institute)
  • 심재선 (서울특별시 공공보건의료지원단) ;
  • 권영대 (가톨릭대학교 의과대학 인문사회의학과 및 의료경영연구소) ;
  • 이건세 (건국대학교 의과대학 예방의학교실) ;
  • 양민희 (서울특별시 공공보건의료지원단) ;
  • 박은영 (서울특별시 공공보건의료지원단)
  • Received : 2013.10.28
  • Accepted : 2013.12.03
  • Published : 2013.12.30
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Abstract

This study looks at priorities in managing public hospitals by figuring out categories needed to examine the quality of each hospital. In order to analyze priorities and relative importance of valuation indicator in Seoul municipal hospitals, surveys were sent via e-mail to medical professionals who have participated in evaluation of municipal hospitals. The analytic hierarchy process (AHP) was conducted using the Expert Choice 11.5 program. The results show that 'providing public service' is considered to be the most important category for all kinds of public hospitals, followed by 'improving the quality of medical care', 'hospital management and governance', and 'efficient hospital management'. The importance of 'hospital management and governance' and 'efficient hospital management' is different depending on the types of hospitals, but the importance of 'providing public service' and 'improving the quality of care' remains the same regardless of the types of hospitals. Based on these results, the study comes to a conclusion that public hospitals should place high value on certain categories and their management purposes should differ depending on their specific fields and characteristics. This study will help furthering discussions on the identity and roles of public hospitals.

Keywords

References

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