Journal of the Korean Society for information Management (정보관리학회지)

Korean Society for Information Management (한국정보관리학회)
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The Influence of Information Commons on User Traffic Patterns and Perceptions of the Library

정보공유공간이 이용자 유동패턴과 도서관인식에 미치는 영향

  • 박지홍 (연세대학교 문헌정보학과) ;
  • 박진희 (연세대학교 문헌정보학과 대학원) ;
  • 남은경 (연세대학교 문헌정보학과 대학원) ;
  • 이서하 (연세대학교 문헌정보학과 대학원)
  • Received : 2013.11.13
  • Accepted : 2013.12.10
  • Published : 2013.12.30
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Abstract

During the last decade, increasing use of technology that facilitates information access has changed academic library services. The emergence of information commons is one of the key changes. Most previous studies on information commons have focused on its conception and role. Whereas, considering information commons as a spatial service, this study aims to examine the influence of information commons on user traffic patterns within the library and perception of the library. As the information commons grew into main library service space and facility, it is necessary to explore what influences information commons have on the behavior and recognition of users. Two methods were used. First, observation method was used to record traffic pattern and user behavior. Second, twenty undergraduates and twelve graduates were interviewed regarding the use and recognition of the information commons and the library. The results of the study show that the traffic patterns were different between undergraduate students and graduate students; the location and structure of facilities influences their movement and behaviors; and the recognition of information commons tends to affect the perception of the entire library. The findings may help librarians improve and plan for library spaces to meet user demands.

정보에 대한 접근을 증가시키는 기술의 사용은 지난 십 년 동안 대학도서관 서비스에 많은 변화를 가져왔다. 정보공유공간의 등장은 이러한 변화 중 하나이다. 이에 대한 대부분의 이전 연구는 이의 개념이나 역할에 치중하였다. 반면, 정보공유공간을 공간서비스로 파악하고 있는 본 연구의 목적은 정보공유공간이 이용자 유동패턴과 도서관인식에 어떤 영향을 미치는지 파악하는데 있다. 정보공유공간이 도서관의 주요 공간과 시설로 자리매김하였고 이에 따라 이들이 이용자의 행위와 인식에 어떤 영향을 미치는지 알아볼 필요가 있다. 본 연구는 두 가지의 연구방법을 사용하였다. 첫째, 관찰법을 사용하여 이용자들의 유동 패턴 및 행위를 관찰하였고, 둘째, 정보공유공간에 대한 이용과 인식에 관한 인터뷰를 20명의 학부학생과 12명의 대학원생을 대상으로 수행하였다. 본 연구의 결과로서 학부학생과 대학원생은 서로 차별화 되는 유동패턴을 보였고, 시설의 위치와 구조는 이용자들의 움직임과 행위에 영향을 미쳤으며, 또한 정보공유공간에 대한 인식은 도서관 전반에 대한 인식으로 해석되는 경향을 보였다. 본 연구결과는 이용자 요구를 고려한 도서관 공간 설계 및 향상에 도움이 될 것이다.

Keywords

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