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Influencing Factors on Consumers' Smartphone Adoption

  • Park, Mi-Youn (Chung-Ang University) ;
  • Sun, Zhenbao (Chung-Ang University) ;
  • Hwang, Kum-Ju (Marketing at the Department of Business Administration at Chung-Ang University) ;
  • Lee, Il-Han (Business and Economics at the Department of Business Administration at Chung-Ang University)
  • Received : 2011.12.07
  • Accepted : 2012.04.04
  • Published : 2012.06.30

Abstract

The purpose of this study is to investigate the research model attempting to explain factors influencing consumers' attitude towards Smartphone adoption and behavioral intention to use a Smartphone. The 357 sets of data are tested against the model using SEM (structural equation model). The research results reveal that organizational and social influences, consumers' self-actualization, and trust affect consumers' attitude towards Smartphone adoption, and behavioral control influences behavioral intention. Implications of the findings suggest that Smartphone should be approached with a holistic view, suggesting that Smartphone research should emphasize Smartphone as a convergent device including both hardware and software with services and applications. Research results are discussed, and limitations of the current study and future research are presented.

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