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An Empirical Study on Factors Influencing Non-Work Related Use Behavior of Smartphone

직무외 스마트폰 사용 행동에 영향을 미치는 요인에 대한 실증적 연구

  • 이종만 (동양미래대학교 e-비즈니스과)
  • Received : 2012.06.23
  • Accepted : 2012.07.25
  • Published : 2012.08.31

Abstract

The main objective of this study was determine why employees conduct non-work related smartphone use at work. To do this, this study developed the research model of non-work related smartphone use behavior consisting of factors such as habit, intention, social effect, task interdependence, and behavior. And it was tested via a survey of employees using smartphones. The results of this study reveal, first, that habit and social influence are significant predictors of non-work related smartphone use behavior. Secondly, task interdependence has a positive moderating effect between intention and behavior in non-work related smartphone use.

본 연구의 주된 목적은 조직구성원들이 왜 업무 중에 직무와 무관하게 스마트폰을 사용하는지를 파악하는 것이다. 이를 위해 본 연구에서는 습관, 사용의향, 사회적 영향, 업무 상호의존성, 사용행동으로 구성된 직무외 스마트폰 사용행동 영향 요인에 관한 연구 모형을 개발하였다. 그리고 스마트폰을 사용하는 직장인들을 대상으로 설문조사를 실시하여 분석하였다. 분석결과 첫째, 습관과 사회적 영향은 직무외 스마트폰 사용행동을 예측할 수 있는 주요 요인들로 나타났다. 둘째, 직무외 스마트폰 사용에 있어서 사용의향과 사용행동간의 관계는 업무 상호의존성에 의해서 긍정적으로 조절되는 것으로 밝혀졌다.

Keywords

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