The Journal of Korean Physical Therapy

  • 제24권1호
  • /
  • Pages.35-40
  • /
  • 2012
  • /
  • 1229-0475(pISSN)
  • /
  • 2287-156X(eISSN)
대한물리치료학회 (The Korean Society of Physical Therapy)
권호 표지

일부 노인 장기요양보호기관 종사자간의 서비스연계 조사

The Analysis of Factors on the Service-Linkage of Long-term Care Workers for the Elderly

  • 유재응 (동원대학 아동보육복지과) ;
  • 김경 (대구대학교 재활과학대학 물리치료학과) ;
  • 차용준 (전북대학교병원 물리치료실)
  • You, Jae-Eung (Department of Child Education and Welfare, Tongwon College) ;
  • Kim, Kyoung (Department of Physical Therapy, College of Rehabilitation Science, Daegu University) ;
  • Cha, Yong-Jun (Department of Physical Therapy, Chonbuk University Hospital)
  • 투고 : 2011.11.24
  • 심사 : 2012.02.07
  • 발행 : 2012.02.25
PDF 다운로드
⟨ 이전 논문 다음 논문 ⟩

초록

Purpose: This study was to analyze the factors that affect the service relationship of long term care workers for the elderly and to provide basic resource for the successful connection of long term care services. Methods: 259 subjects who were engaged in long term care units completed a self-administered questionnaire that measured the extent of service linkage among one another. The Cronbach's ${\alpha}$ score determined the internal consistency of the acquired data and the discriminated validity was estimated by Pearson's correlation coefficient. Multiple regression analysis was conducted to investigate the influence of the known factors on the service linkage. Results: Acceptance and participation negatively influenced on the service linkage. Reliance, comprehension, recognition on service, and frequent contact with others positively activated the service linkage of long term care workers. Conclusion: The establishments of systemic training courses providing education that emphasizes reliability and recognizes other services, including work environment to contact easily are needed to improve the service-linkage of long-term care workers for the elderly.

키워드

참고문헌

  1. Korea National Statistics. Future population. 2009.
  2. Nancarrow SA, Moran AM, Parker SG. Understanding service context: Development of a service pro forma todescribe and measure elderly peoples' community and intermediate care services. Health and Social Care in the Community. 2009;17(5):434-46. https://doi.org/10.1111/j.1365-2524.2009.00846.x
  3. Jung SM, Park RJ, Ro HL. Correlation of depression and activities of daily living in the elderly. J Kor Soc Phys Ther. 2010;22(2):31-8.
  4. Bae JH, Lee HK, Kim HS et al. A study on activities of daily living, mental status and life satisfaction of the elderly living in home and in institutions. J Kor Soc Phys Ther. 2008;20(2):33-41.
  5. Champagne N. Service learning: Its origin, evolution, and connection to health education. American Journal of Health Education. 2006;37(2):97-102. https://doi.org/10.1080/19325037.2006.10598885
  6. Morgan DR, LaPlant JT. The spending-service connection: The case of health care. Policy Studies Journal. 1996;24(2):215-29. https://doi.org/10.1111/j.1541-0072.1996.tb01625.x
  7. Gill L, White L, Cameron ID. Qualitative triadic study of the relational factors influencing the formation of quality in a community-based aged health care service network. Health Marketing Quarterly. 2011;28(2):155-73. https://doi.org/10.1080/07359683.2011.572004
  8. Tourigny A, Durand P, Bonin L et al. Quasi-experimental study of the effectiveness of an integrated service delivery network for the frail elderly. Canadian Journal on Aging. 2004;23(3):231-46.
  9. Blok C, Meijboom B, Luijkx K et al. Demand-based provision of housing, welfare and care services to elderly clients: From policy to daily practice through operation management. Health Care Analysis. 2009;17(1):68-84. https://doi.org/10.1007/s10728-008-0095-7
  10. Kim CW. Strategical plans on community care in recent trends of care policy. Social Welfare Review. 2008;13:81-103.
  11. Yu TK, Kim JO. Anempirical study on networking and determinants of the network centrality of the community social welfare agencies in Seoul area. Korean Social Security Studies. 2001;17(2):20-48.
  12. Kim SY. Elder abuse in Korea: Its characteristics and a need of integrated service delivery for them. Social Science Studies. 2010;34(2):63-92.
  13. Ford CR, Henderson J, Handley DM. Enhancing long-term care for older adults: An exploration of interagency collaboration within geriatric education centers. Journal of Health and Human Services Administration. 2010;32(4):447-85.
  14. Hayhurst C. The challenges and rewards of extended care. PT in Motion. 2006;14(4):42-51.
  15. Ro HL, Kim SJ, Gong WT. A study on relations between health status and physical therapy in rural area elderly women. J Kor Soc Phys Ther. 2009;21(4):81-8. https://doi.org/10.1589/jpts.21.81
  16. Kang SH. The effect and the correlation between language response and related variables on the group counseling. Ewha Woman's University. Dissertation of Doctorate Degree. 1994.
  17. Oh TH. Study on the cooperation-aid mechanism between marketing and other functional area. Seoul University. Dissertation of Doctorate Degree. 1995.
  18. Kim MJ. Study on the cooperation between nurses and social workers in community health and welfare services. Seoul University. Dissertation of Doctorate Degree. 2003.
  19. Ware JE. Measuring patients' views: The optimum outcome measure. BMJ. 1993;306(9890):1429-1430. https://doi.org/10.1136/bmj.306.6890.1429
  20. Kim HJ. Doctors, nurse, technicians and administrative staffs relationship analysis. Keimyung University. Dissertation of Doctorate Degree. 2008.
  21. Garbarino E, Johnson MS. The different roles of satisfaction, trust, and commitment in customer relationships. Journal of marketing. 1999;63(2):70-87. https://doi.org/10.2307/1251946
  22. Hausman A. Variations in relationship strength and its impact on performance and satisfaction in business relationships. The Journal of business & industrial marketing. 2001;16(6-7):600-16. https://doi.org/10.1108/EUM0000000006194
  23. Wong A, Sohal A. An examination of the relationship between trust, commitment and relationship quality. International journal of retail & distribution management. 2002;30(1):34-50. https://doi.org/10.1108/09590550210415248
  24. Lum L, Kervin J, Clark K et al. Explaining nursing turnover intent: Job satisfaction, pay satisfaction, or organizational commitment? Journal of organizational behavior. 1998;19(3):305-20. https://doi.org/10.1002/(SICI)1099-1379(199805)19:3<305::AID-JOB843>3.0.CO;2-N
  25. Dagger TS, Danaher PJ, Gibbs BJ. How often versus how long: The interplay of contact frequency and relationship duration in customer-reported service relationship strength. Journal of service research. 2009;11(4):371-88. https://doi.org/10.1177/1094670508331251
  26. Nicholson CY, Compeau LD, Sethi R. The critical role of interpersonal liking in building trust in long term channel relationships. AMA Winter Educators' Conference. 1999;10:246-7.
  27. Crosby LA, Keneth RE, Deborah C. Relationship quality in services selling an interpersonal influence perspective. Journal of Marketing. 1990;54:68-81. https://doi.org/10.2307/1251817