The Journal of the Korea Contents Association (한국콘텐츠학회논문지)

The Korea Contents Association (한국콘텐츠학회)
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Effects of Psychological Capitals of Hotel Employees' on Organizational Commitments -Focused on Mediating Effect of Psychological Ownerships-

호텔 종사원의 심리적자본이 조직몰입에 미치는 영향 -심리적 주인의식의 매개효과를 중심으로-

  • 하용규 (극동대학교 호텔외식경영학과) ;
  • 강상묵 (영진전문대학 국제관광계열)
  • Received : 2011.06.09
  • Accepted : 2011.08.18
  • Published : 2011.09.28
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Abstract

This study aimed to explore the impacts of psychological capitals on the psychological ownerships and organizational commitments by employees in deluxe hotel located in Seoul. And also the mediating effects of psychological ownerships by employees on the relationships between psychological capitals and organizational commitments in hotel firms. The results of this study are, psychological capitals direct impacts on psychological ownerships and organizational commitments. And psychological ownerships influence mediating effects between psychological capitals and organizational commitments. The results of this study suggests that to build organizational behaviors management systems on emphasizing of the importance of psychological capitals and the importance of psychological ownerships by employees on intense competing environments in hotel industry for competitive advantages.

본 연구의 목적은 서울특별시에 소재한 특등급 호텔기업 종사원의 심리적자본이 심리적주인의식과 조직 몰입에 미치는 영향을 밝히고자 하였다. 또한 심리적주인의식이 심리적자본과 조직몰입에 미치는 매개효과를 밝히고자 하였다. 연구의 결과 심리적자본이 심리적주인의식과 조직몰입에 영향을 미치는 것으로 나타났다. 또한 심리적주인의식이 심리적자본과 조직몰입의 관계에 매개효과가 있는 것으로 나타났다. 본 연구의 결과는 치열한 경쟁환경 하에 경쟁우위를 위해서 호텔산업의 조직관리 측면에 심리적자본의 중요성, 심리적주인의식의 중요성을 강조하는 관리시스템 구축의 필요성을 강조하는 결과라고 할 수 있다.

Keywords

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