Journal of Information Technology Services (한국IT서비스학회지)
- Volume 10 Issue 1
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- Pages.47-64
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- 2011
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- 1975-4256(pISSN)
DOI QR Code
The Empirical Analysis on the Performance of Inter-firm Network Management in the IT Service Firms
IT서비스 기업에서의 네트워크 경영 관련 성과 요인에 대한 실증 연구
- 안연식 (경원대학교 경영학과)
- Received : 2011.01.21
- Accepted : 2011.03.18
- Published : 2011.03.31
Abstract
In the IT(Information Technology) service, which supply the solutions related to business management and IT, network construction and application trends, the related service business are increasing according to the enlargement of project scope and the diversity of project types as the need of service customers. In this paper, I propose the significant effect factors on the network management of IT service firms. The key findings are from the analysis result about 94 IT service firms as follows. For implementation the high performance of network management in the IT service firms, the strategic elements in the process of network construction are more conceived highly than the basic element in them. Also the perspective of project objectives are considered than the nominal perspectives in the partner selection process. The competency of partner firms', the cooperation process between the partner firms', network relation operation management and network relation structure management are the significant effect factors of network management.
Keywords
- IT service;
- Network Management;
- Network Cooperation;
- Partner Selection;
- Cooperation Process;
- Network Relationship Management System