Selection of Technology Platform for Mobile Banking Using the Analytical Hierarchy Process

계층분석과정을 이용한 모바일 뱅킹 플랫폼 선정에 관한 연구: 우즈벡 은행을 중심으로

The purpose of this paper is to analyze what are the key determinants in selection of mobile banking technology platform, main challenges in a given developments of technology as well as rate the importance of factors in regards to various criterions. In addition, this paper proposes comprehensive approach for solving mobile banking technology platform selection problem. To serve the purpose, this paper uses the Analytic Hierarchy Process (AHP) to select best mobile banking technology platform for not only in functionality aspect, but also in organizational aspect. We expect that the results of this study will be useful for banks who have intention to select mobile banking technology platform in the future.