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The study on th effects of system quality of Smart Phone on use of intention

스마트폰의 정보시스템 품질이 사용의도에 미치는 영향에 관한 연구

  • Cho, Hyen-Suk (Faculty of liberal education, Daegu University) ;
  • Yang, Seong-Bok (Dept. of Public medical computer science, Daegu Health College)
  • 조현숙 (대구대학교 기초교육원) ;
  • 양승복 (대구보건대학 보건의료전산과)
  • Received : 2011.01.01
  • Accepted : 2011.01.26
  • Published : 2011.05.31

Abstract

The main Objectives of this paper are as follows. First, we investigated effects of Smart Phone quality on the usefulness and ease of use of Smart Phone. Then, we investigated effects of the usefulness and ease of use of Smart Phone on the intention of use. Our research model is based on TAM(Technology Acceptance Model). To accomplish the purpose of this paper effectively and efficiently, a survey was conducted based on the usage of Smart Phone. Then we conducted regression analyses on the collected data and found following results. First, Smart Phone quality have a significant effect on the usefulness and ease of use of Smart Phone. Second, the usefulness and ease of use of Smart Phone have significant effects on the intention of use. Third, Smart Phone users are more satisfied with the system quality than cellular phone users. And the continuous use intention of Smart-Phone users is higher than that of cellular phone users.

본 연구는 스마트폰의 품질에 따른 스마트폰의 유용성과 이용 용이성 및 사용의도에 관한 연구를 통하여 스마트폰의 수용 결정과정에 미치는 영향들을 확인 및 검증했다. 이를 위해 기술수용모델(TAM)을 확장하여 이론모델을 제시하고, 설문조사를 실시하여 회귀분석을 실시하였다. 조사 분석결과 스마트폰의 품질은 유용성과 이용용이성에 유의한 영향을 미치며, 이들은 사용의도에 유의한 영향을 미치는 것으로 나타났다. 또, 스마트폰 사용자가 일반 휴대폰 사용자보다 품질 만족도가 높고, 계속사용의도가 높은 것으로 나타났다.

Keywords

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