Journal of the Korea Society of Computer and Information (한국컴퓨터정보학회논문지)

Korean Society of Computer Information (한국컴퓨터정보학회)
권호 표지
DOI QR코드

DOI QR Code

The Effects of Change Control, Management Review and Flexibility on the Performance of Software Company: Focused on the Innovativeness

변화통제, 관리검토가 유연성과 소프트웨어 기업의 성과에 영향을 미치는 요인: 혁신성의 조절효과를 중심으로

  • Jang, Sung-Hee (School of Business Administration, Kyungpook National University)
  • Received : 2011.09.20
  • Accepted : 2011.10.18
  • Published : 2011.12.31
Download PDF
⟨ Previous Next ⟩

Abstract

The purpose of this study is to examine the factors influencing performance of change control, management review and flexibility in the software company with innovativeness. This model tests various theoretical research hypotheses relating to performance of software company, change control, management review, flexibility and innovativeness. Valid 100 questionnaires have been collected within two months of 2010. EXCEL, Smart PLS(Partial Least Square) 2.0 and SPSS 15.0 have been utilized for deriving the study results. The results of hypothesis testing are as follows. First, change control and management review positively influences flexibility. Second, flexibility positively influence performance of software company. Finally, change control to flexibility for low group of innovativeness is significantly larger than those for high group of innovativeness. But management review to flexibility for high group of innovativeness is significantly larger than those for low group of innovativeness. The results of this study will provide various implications on performance of software company.

본 연구의 목적은 혁신성을 고려하여 변화통제, 관리검토가 유연성과 소프트웨어 기업의 성과에 영향을 미치는 요인에 대해 분석하는 것이다. 연구의 목적을 달성하기 위해 소프트웨어 기업의 성과, 변화통제, 관리검토, 유연성 및 혁신성에 대한 이론적 배경을 바탕으로 연구모형과 가설을 설정하였다. 본 연구에서 제안된 연구모형은 100개의 소프트웨어 기업을 대상으로 Smart PLS 2.0 통계패키지를 이용하여 분석하였다. 분석결과, 첫째, 변화통제와 관리검토는 유연성에 정(+)의 영향을 미치는 것으로 나타났다. 둘째, 유연성은 소프트웨어 기업의 성과에 정(+)의 영향을 미치는 것으로 나타났으며, 마지막으로, 혁신성에 따라 변화통제와 관리검토가 유연성에 미치는 영향력에 차이가 있는 것으로 나타났다. 혁신성이 낮은 집단은 높은 집단 보다 변화통제가 유연성에 미치는 영향력이 더 큰 것으로 나타났으며, 혁신성이 높은 집단은 낮은 집단 보다 관리검토가 유연성에 미치는 영향력이 더 큰 것으로 나타났다. 본 연구의 결과는 소프트웨어 기업의 성과에 관한 다양한 시사점을 제공할 것이다.

Keywords

References

  1. Ministry of Knowledge Economy, SW Convergence Recruitment Training Business(Plan), pp. 1-8, Jan. 2011.
  2. Ryu, H. S., "2009 Retrospect and 2010 Prospect of SW Domestic Market: 2010 'Green, Mobile, Convergence' of the IT Market Keyword," SW Insight, pp. 6-23, Nov. 2009.
  3. Korea IDC, 2010 Korea Software Market Analysis and Forecasts Report, 2010.
  4. Liu, J. Y. C., Chen, V. J., Chan, C. L., and Lie, T., "The Impact of Software Process Standardization on Software Flexibility and Project Management Performance: Control Theory Perspective," Information and Software Technology, Vol. 50, No. 9-10, pp. 889-896, Aug. 2008. https://doi.org/10.1016/j.infsof.2008.01.002
  5. Wang E. T. G., Ju, P. H., Jiang, J. J., and Klein, G., "The Effects of Change Control and Management Review on Software Flexibility and Project Performance," Information & Management, Vol. 45, No. 7, pp. 438-443, Nov. 2008. https://doi.org/10.1016/j.im.2008.05.003
  6. Shu, C. K. and Jeong, E. H., "The Effect of Project Risk and Risk Management on Software Development Project Performance," Asia Pacific Journal of Information Systems, Vol. 13, No. 2, pp. 199-217, Jun. 2003.
  7. Jordan G., and Segelod, E., "Software Innovativeness: Outcomes on Project Performance, Knowledge Enhancement, and External Linkages," R&D Management, Vol. 36, No. 2, pp. 127-142, Mar. 2006. https://doi.org/10.1111/j.1467-9310.2006.00421.x
  8. Ahn, Y. S. and Kim H. S., "An Empirical Analysis on Factors Influencing the Performance of Software Venture Business," Korean Management Review, Vol. 31, No. 2, pp. 431-461, Jun. 2002.
  9. Na, K. S. "The Impacts of Requirement Uncertainty and Standardization on Software Project Performance: A Comparison of Korea and USA," Journal of Information Technology Applications & Management, Vol. 11, No. 2, pp. 15-27, Jun. 2004
  10. Nidumolu, S. R., "Standardization, Requirements Uncertainty and Software Project Performance," Information and Management, Vol. 31, No. 3, pp. 135-150, Dec. 1996. https://doi.org/10.1016/S0378-7206(96)01073-7
  11. Jiang, J. J., Klein, G., J., Hwang, H. G., Huang, J., and Hung, S. Y., "An Exploration of the Relationship Between Software Development Process Maturity and Project Performance," Information & Management, Vol. 41, No. 3, pp. 279-288, Jan. 2004. https://doi.org/10.1016/S0378-7206(03)00052-1
  12. Kim, K. Y., Na, K. S. and Yang, D. G., "The Effects of Requirement Uncertainty, Control Standardiz ation, Interactions on Software Quality The Effects of Requirement Uncertainty, Control Standardization, Interactions on Software Quality," Asia Pacific Journal of Information Systems, Vol. 12, No. 4, pp. 199-217, Dec. 2002.
  13. Bennatan, E. M., On Time within Budget: Software Project Management Practices and Techniques(3rd ed.), John Wiley & Sons, 2000.
  14. Liu, J. Y. C., Chen, H. H. G., Jiang, J. J. and Klein, G., "Task Completion Competency and Project Management Performance: The Influence of Control and User Contribution," International Journal of Project Management, Vol. 28, No. 3, pp. 220-227, Apr. 2010. https://doi.org/10.1016/j.ijproman.2009.05.006
  15. Bosch, J. and Lundberg, L., "Software Architecture: Engineering Quality Attributes," Journal of Systems & Software, Vol. 66, No. 3, pp. 183-186, Jun. 2003. https://doi.org/10.1016/S0164-1212(02)00075-4
  16. Wernerfelt, B., "A Resource-Based View of the Firm," Strategic Management Journal, Vol. 5, No. 2, pp. 171-180, Apr.-Jun. 1984. https://doi.org/10.1002/smj.4250050207
  17. Li, Y., Chang, K. C., Chen, H. G. and Jiang, J. J., "Software Development Team Flexibility Antecedents," The Journal of Systems and Software, Vol. 83, No. 10, pp. 1726-1734, Oct. 2010. https://doi.org/10.1016/j.jss.2010.04.077
  18. Garcia, R., and Calantone, R. "A Critical Look at Technological Innovation Typology and Innovativeness Terminology: A Literature Review," Journal of Product Innovation Management, Vol. 19, No. 2, pp. 110-132, Mar. 2002. https://doi.org/10.1016/S0737-6782(01)00132-1
  19. Lamastra, C. R., "Software Innovativeness. A Comparison Between Proprietary and Free/Open Source Solutions Offered by Italian SMEs," R&D Management, Vol. 39, No. 2, pp. 153-169, Mar. 2009. https://doi.org/10.1111/j.1467-9310.2009.00547.x
  20. Nirjar, A., "Innovations and Evolution of Software SMEs: Exploring the Trajectories for Sustainable Growth," The Journal of Business Perspective, Vol. 12, No. 2, pp. 47-57, Apr.-Jun. 2008. https://doi.org/10.1177/097226290801200205
  21. Salomo, S., Weise, J. and Gemunden, H. G., "NPD Planning Activities and Innovation Performance: The Mediating Role of Process Management and the Moderating Effect of Product Innovativeness," Product Development & Management Association, Journal of Product Innovation Management, Vol. 24, No. 4, pp. 285-302, Jul. 2007. https://doi.org/10.1111/j.1540-5885.2007.00252.x
  22. Augusto, M. and Coelho, F., "Market Orientation and New-to-the-World Products: Exploring the Moderating Effects of Innovativeness, Competitive Strength, and Environmental Forces," Industrial Marketing Management, Vol. 38, No. 1, pp. 94-108, Jan. 2009. https://doi.org/10.1016/j.indmarman.2007.09.007
  23. Jun, L., Qiuzhen, W. and Qingguo, M., "The Effects of Project Uncertainty and Risk Management on IS Development Project Performance: A Vendor Perspective," International Journal of Project Management, Vol. 29, No. 7, pp. 923-933, Oct. 2011. https://doi.org/10.1016/j.ijproman.2010.11.002
  24. Wang, E. T. G. Wei, H. L., Jiang, J. J. and Klein, G., "User Diversity Impact on Project Performance in an Environment with Organizational Technology Learning and Management, Review Processes," International Journal of Project Management, Vol. 24, No. 5, Jul. 2006.
  25. Gupta, A. K. and Govindarajan, V., "Business Unit Strategy, Managerial Characteristics, and Business Unit Effectiveness at Strategy Implementation," Academy of Management Review, Vol. 27, No. 1, pp. 25-41, Mar. 1984. https://doi.org/10.2307/255955
  26. Covin, J. G. and Slevin, D. P., "Strategic Management of Small Firms in Hostile and Benign Environments," Strategic Management Journal, Vol. 10, No. 1, pp. 75-87, Jan./Feb. 1989. https://doi.org/10.1002/smj.4250100107
  27. Yoo, C. W., Kim, Y. J., Moon, J. H. and Choe, Y. C., "The Effect of Herding Behavior and Perceived Usefulness on Intention to Purchase e-Learning Content: Comparison Analysis by Purchase Experience," Asia Pacific Journal of Information Systems, Vol. 18, No. 4, pp. 105-130, Dec. 2008.
  28. Teo, H. H., Wei, K. L. and Benbasat, I., "Predicting Intention to Adopt Interorganizational Linkage: An Institutional Perspective," MIS Quarterly, Vol. 27, No. 1, pp. 19-49, Mar. 2003. https://doi.org/10.2307/30036518
  29. Jang, S. H., "A Study on the Factors Influencing RFID Diffusion: In the Perspective of Innovation Diffusion Theory ," Journal of the Korea Society of Computer and Information, Vol. 15, No. 11, pp. 173-183, Nov. 2010. https://doi.org/10.9708/jksci.2010.15.11.173
  30. Chin, W. W., "The Partial Least Squares Approach to Structural Equation Modeling," In G. A. Marcoulides(ed.), Modern Methods for Business Research, Lawrence Erlbaum Associates, Mahwah, NJ, pp. 295-336, 1998.
  31. Yi, M. Y. and F. D. Davis, "Developing and Validating an Observational Learning Model of Computer Software Training and Skill Acquisition," Information Systems Research, Vol. 14, No. 2, pp. 146-169, Jun. 2003. https://doi.org/10.1287/isre.14.2.146.16016
  32. Chin, W. W., Marcolin, B. L., and Newsted, P. R., "A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effect: Results from a Monte Carlo Simulation Study and Voice Mail Emotion/Adoption Study," 17th International Conference in Information Systems, OH, pp. 21-41, 1996.
  33. Keil, M., Tan, B. C. Y., Wei, K. K., Saarinen, T., Tuunainen, V., and Wassenaar, A., "A Cross-Cultural Study on Escalation of Commitment Behavior in Software Projects," MIS Quarterly, Vol. 24, No.2, pp. 299-325, Jun. 2000. https://doi.org/10.2307/3250940
  34. Ahuja, M. K., and Thatcher, J. B., "Moving Beyond Intentions and Toward the Theory of Trying: Effects of Work Environment and Gender on Post-Adoption Information Technology Use," MIS Quarterly, Vol. 29, No. 3, pp. 427-459, Sep. 2005. https://doi.org/10.2307/25148691