대한안전경영과학회지 (Journal of the Korea Safety Management & Science)

  • 제13권4호
  • /
  • Pages.53-60
  • /
  • 2011
  • /
  • 1229-6783(pISSN)
  • /
  • 2288-1484(eISSN)
대한안전경영과학회 (Korea Safety Management & Science)
권호 표지
DOI QR코드

DOI QR Code

직무스트레스 반응이 인적과오에 미치는 영향

The Effect of Job Stress Responses on Human Error

  • 투고 : 2011.10.19
  • 심사 : 2011.12.16
  • 발행 : 2011.12.31
PDF 다운로드
⟨ 이전 논문 다음 논문 ⟩

초록

Job stress weakens physical ability causing the diseases related to working condition, decreases a production level, and increases mistakes and accidents. This study examined the relationship between job stress and human error, and focused on the moderating effect of age and maintenance type on the relationship between job stress and human error. The study used a quantitative design based on the 450 questionnaires of maintenance personnel in the Air force. The results of multiple regression analysis showed that physiological and psychological stress responses have positively related with human error. In moderating effect test, age appeared to impact on the relationship between physiological/behavioral stress and human error.

키워드

참고문헌

  1. 박해천․정태현(2010), "건설업 공사관리에 미치는 직무스트레스 요인에 관한 연구", 대한안전경영과학회지, 제12권 제2호, pp. 41-48.
  2. 안관영․손용승(2011), "상급자의 리더십이 직무스트레스에 미치는 효과", 대한안전경영과학회지, 제13권 제1호, pp. 75-80.
  3. 이원영(2006), "안전행동 및 사고에 대한 성실성, 인지실패 및 직무스트레스의 상호작용", 한국심리학회지: 산업 및 조직, Vol. 19, No. 3, pp. 475-497.
  4. 이재희․문광수․오세진(2010), "스트레스 반응이 안전행동에 미치는 효과: 안전분위기의 중재효과", 대한안전경영과학회지 제12권 제4호, pp. 31-39.
  5. 정경희 외 3인(2008) 직무스트레스와 근골격계질환․정신증상과의 관계에 대한 연구, 대한인간공학회,제27권, 제1호, 1-7.
  6. 정재우(2000) 안전수행 예측에서 성격특성의 역할:철도사고사례, 한국심리학회지 :산업 및 조직,Vol13, No1, 41-60.
  7. Chang sung-ok, Park young-joo, Youn ji-won(2003), A Study on Relations of Variable: Attributions of Somatic Symptoms, Fatigue, Chronic pain and Depression in the Elderly, Journal of Korean Acad Nurs, 33, 1, 26-33.
  8. 한덕웅․이상욱(2002), "산업조직에서 직무동기 결정요인의 변화: 15년전과 비교", 한국심리학회 연차학술대회 논문집, pp.381-386.
  9. Beehr, T. A. & J. E. Newman(1978), "Job Stress, Employe Health, And Organizational Effectiveness: A Fact Analysis, Model, And Literature View", Personal Psychology, Vol.31, pp.669-673.
  10. Broadbent, D. E., Cooper, P. F., Fitzgerald, P., & Parkes, K. R.(1982), Cognitive Failure Questionnaire(CFQ) and its correlates, Britsb Journal of Clinical Psychology, 19,177-188.
  11. Cooper, M. D., & Philips, R. A.(1994), "Validation of a Safety Climate Measure", Paper presented at British Psychological Society, Annual Occupational Psychology Conference, pp.3-5.
  12. Cox, S., & Cox, T.(1991), "The Structure of employee attitudes to safety: an European example", Work and Stress, Vol.5, No.2, pp.93-106. https://doi.org/10.1080/02678379108257007
  13. Davies, D. R., Matthews, G., and Wong, C. K. S.(1991), "Ageing and work", in C. L. Cooper and Ivan T. Robertson(ed.), International Review Industrial and Organizational Psychology, (Wiley, NY, 1991), pp. 149-211.
  14. Duffy, M. K., Ganster, D. C., & Pagon, M.(2002). Social undermining and social support in the workplace, Academy of Management Journal, 45, 331-351. https://doi.org/10.2307/3069350
  15. FAA(2001), Human Factors in Aviation Maintenance and Inspection Research Reports.
  16. Gary, A.(1991), "Ergonomics of the older worker: An overview", Experimental Aging Res., Vol. 17, No. 3, pp. 143-155.
  17. Hansen, C. P.(1989), A causal model of the relationship among accidents, biodata, personality and cognitive factor, Journal of Applied Psychology, 74, 81-90.
  18. Hellriegel, Don, Slocum, Jr., & John W.(2004). Organizational Behavior, Thomson, 168-186.
  19. Henderson M, GlozierN., Holland ElliottK. "Longterm sickness absence",BMJ, Vol. 330 No. 7495, 2005 ,pp .802-803. https://doi.org/10.1136/bmj.330.7495.802
  20. Hockey, G R J, Maule, A J, Clough, P J, & Bdzola, L "Effects of negative mood states on risk in everyday decision making", Cognition and Emotion, 14, 2000 : 823-855 https://doi.org/10.1080/02699930050156654
  21. Kearns J.(1986) "Stress at Work: The Challenge of Change. In: BUPA Series", The Management of Health BUPA, London, pp. 79-87.
  22. Melamed, S., Luz, J., Najenson, T. Jucha, E., & Green, M.(1989), "Ergonomic stress levels, Personal characteristics, accidents occurrence and sickness absence among factory workers", Ergonomics, Vol.32, pp.1101-1110. https://doi.org/10.1080/00140138908966877
  23. NIOSH(1999), Stress at work, DHHS(NOSH), Publication, 99-101.
  24. 24] Price, J. L., and C. W. Mueller. 1986. "Absenteeism and turnover of hospital employees." Monographs in Organizational Behavior and Industrial Relations, vol. 5. JAI Press Inc.
  25. Robert, D. H., & Peter, J. C.(1990), The health and Wellbeing of Mental Health Profession, Canadian Journal of Public Health, 81, 422.
  26. Sanders, Ms J Mc Cormick EJC(1993), Human Factors In Engineering and Design, 7th edition Mc Graw-Hill, new york.
  27. Salthouse, T. A.(1990), "Influence of experience on age differences in cognitive functioning", Human Factors, Vol. 32, No. 5, pp. 551-569.
  28. Steffy, B. D,. Jones, J. W. Murphy, L. R. & Kunz, L.(1986), "A demonstration of the impact of stress abatement programs on reducing employees' accidents and their costs", American journal of health promotion, Vol.1, No.2, pp.25-32. https://doi.org/10.4278/0890-1171-1.2.25
  29. Sutherland, V., & Cooper, C(1991), Stress and accidents in the off shore oil and gas industry, Houston, Texas: Gulf Publishing company.
  30. Wallace, J. C. & Vodanovich, S. J.(2003), Can accidents and industrial mishaps be predicted? Investigaring work-place performance Journal of Business and Pychologe, 17, 503-514.
  31. Warr, P.(1993), "In what circumstances does job performance vary with age?", European Work and Organizational Psychology, Vol. 3, No. 3, pp. 237-249. https://doi.org/10.1080/09602009308408593