The Korean Journal of Health Service Management (보건의료산업학회지)

Korea Society of Health Service Management (보건의료산업학회)
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Factors Affecting Use Satisfaction with Hospital Information System of Hospital Administrator

병원행정직원의 병원정보시스템 이용만족도에 영향을 미치는 요인

  • Choi, Jun-Young (Division of Health & Welfare, Wonkwang University) ;
  • Ko, Min-Seok (Dept. of Health Service Management, Woosuk University) ;
  • Lee, Hyun-Suk (Dept. of Public Health Administration, Vision University of Jeonju)
  • 최준영 (원광대학교 복지보건학부) ;
  • 고민석 (우석대학교 보건의료관리학과) ;
  • 이현숙 (전주비전대학 보건행정과)
  • Received : 2011.07.28
  • Accepted : 2011.09.06
  • Published : 2011.09.30
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Abstract

This study was designed to identify satisfaction with Hospital Information System(HIS) and the factors affecting them in hospital administrators. The data was collected for 24 days from Mar. 02 to 25, 2011. Among a total of 82 cases of the questionnaires, only 76 cases were used. From the survey, it was made known that there was statistically significant difference in speed, preciseness and stability of environmental factors depending on the type of hospitals while significant difference was found in stability by number of beds. Among the factors of system operation, the administrational method affected speed, preciseness, stability and convenience statistically significantly whereas, however, preciseness, stability and convenience became significantly different depending on the number of staff members. As for the factors that could exercise influence upon satisfaction with administrative service of the HIS, it was revealed that statistically considerable impact could be caused under management of own EDPS expert as well as under comanagement by the medical institution and professional business entity in case of hospital.

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