조직공정성과 감정성향이 간호사의 직무만족과 이직의도에 미치는 영향

The Effects of Organizational Justice and Dispositional Affectivity on Job Satisfaction and Intent to Leave among Nurses

  • 투고 : 2010.07.02
  • 심사 : 2010.09.15
  • 발행 : 2010.09.30

초록

Purpose: The purpose of this study was to investigate the effects of organizational justice and dispositional affectivity on job satisfaction and intent to leave among nurses. Methods: The sample of this study consisted of 274 nurses from 2 general hospitals located in Incheon. Data were collected with self-administered questionnaires and were analyzed by hierarchical multiple regression. Results: Distributive and interactional justices had positive impacts on nurses' job satisfaction. Distributive, procedural and interactional justices had negative impacts on nurses' intent to leave. It was found out that positive affectivity significantly moderated the effect of interactional justice on job satisfaction while dispositional affectivity did not significantly moderate the effect of organizational justice on the intent to leave. Conclusion: The results imply that hospital administrators should pay attention to the dispositional affectivity of nurses to increase their job satisfaction. Further, hospital needs to maintain organizational justice to reduce nurses' turnover.

키워드

참고문헌

  1. Agho, A. O. (1993). The moderating effects of dispositional affectivity on relationships between job characteristics and nurses' job satisfaction, Res Nurs Health, 16, 451-458. https://doi.org/10.1002/nur.4770160609
  2. Alexander, J. A., Lichtenstein, R., Oh, H. J., & Ullman, E. (1998). A causal model of voluntary turnover among nursing personnel in long-term psychiatric settings. Res Nurs Health, 21(5), 415-427. https://doi.org/10.1002/(SICI)1098-240X(199810)21:5<415::AID-NUR5>3.0.CO;2-Q
  3. Bies, R. J., & Moag, J. F. (1986). Interactional justice: Communication criteria for fairness. In R. J. Lewicki, B. H. Sheppard, & M. H. Bazerman(Eds., Vol. 1), Research on negotiations in organizations (pp. 43-55), Greenwich, CT: JAI.
  4. Brayfield, A. H., & Rothe, H. F. (1951). An index of job satisfaction. J Appl Psychol, 35, 307-311. https://doi.org/10.1037/h0055617
  5. Choi, D., & Park, D. G. (2006). The dimensionality and consequences of organizational justice: A meta-analytic review of Korean studies. Korean J Ind Organ Psychol, 19(2), 193-227.
  6. Cohen, J. (1992). A power primer. Psychol Bull, 112(1), 155-159. https://doi.org/10.1037/0033-2909.112.1.155
  7. Colquitt, J. A., Conlon, D. E., Wesson, M. J., Porter, C. O. L. H., & Ng, K. Y. (2001). Justice at the millenium: A meta-analytic review of 25 years of organizational justice research. J Appl Psychol, 86(2), 425-445. https://doi.org/10.1037/0021-9010.86.3.425
  8. Conlon, D. E., Meyer, C. J., & Nowakowski, J. M. (2005). How does organizational justice affect performance, withdrawal, and counterproductive behavior? In Colquitt, J. A., & Greenberg, J. (Ed.), Handbook of organizational justice (pp. 301-328). Mahwah, NJ: Lawrence Erlbaum Associates.
  9. Cropanzano, R., & Greenberg, J. (1997). Progress in organizational justice: Tunneling through the maze, In C. L. Cooper & I. J. Robertson (Eds., Vol 12), International Review of Industrial and Organizational Psychology (pp. 317-372), John Wiely & Sons Ltd.
  10. Cropanzano, R., James, K., & Konovsky, M. A. (1993). Dispositional affect as a predictor of work attitudes and job performance. J Organ Behav, 14, 595-606. https://doi.org/10.1002/job.4030140609
  11. Digman, J. M. (1990). Personality structure: emergence of the five-factor model. Annu Rev Psychol, 41, 417-440. https://doi.org/10.1146/annurev.ps.41.020190.002221
  12. Folger, R., & Konovsky, M. (1989). Effects of procedural and distributive justice on reactions to pay raise decisions. Acad Manag J, 32(1), 115-130. https://doi.org/10.2307/256422
  13. Han, K. H. (2004). The moderating effects of negative affectivity on the relationship between organizational justice and counterproductive behavior. Korean J Hum Resour Manage, 28(4), 57-84.
  14. Kim, M. S., & Park, Y. B. (1999). A study on the influence of job characteristics perceived by nurses on their job satisfaction and organizational commitment: Focusing on moderating effect of individual personality characteristics. J Korean Acad Nurs, 29(6), 1434-1444. https://doi.org/10.4040/jkan.1999.29.6.1434
  15. Ko, J. W. (1999). The effects of personality traits on job satisfaction. Korean J Sociol, 33(2), 359-387.
  16. Ko, J. W., Seo, Y. J., & Seo, S. H. (2003). The effects of organizational justice on job satisfaction, professional commitment and organizational commitment among hospital physicians. Korea J Health Policy Admin, 13(3), 71-90. https://doi.org/10.4332/KJHPA.2003.13.3.071
  17. Kovner, C. T., Greene, W., Brewer, C. S., & Fairchild, S. (2009). Understanding new registered nurses' intent to stay at their jobs. Nurs Econ, 27(2), 81-98.
  18. McFarlin, D. B., & Sweeney, P. D. (1992). Distributive and procedural justice as predictors of satisfaction with personal and organizational outcomes. Acad Manag J, 35, 626-637. https://doi.org/10.2307/256489
  19. Park, H. S. (2007). The influence of compensation justice on job satisfaction and organizational commitment perceived by hospital personnels. J Korean Acad Nurs Adm, 13(4), 492-500.
  20. Park, W. Y., & Yoon, S. H. (2009). The mediating role of organizational citizenship behavior between organizational justice and organizational effectiveness in nursing organizations. J Korean Acad Nurs, 39(2), 229-236. https://doi.org/10.4040/jkan.2009.39.2.229
  21. Price, J. L., & Mueller, C. W. (1986). Absenteeism and turnover of hospital employees. Greenwich, CT: JAI: Press.
  22. Rhee, J. H., & Choi, I. B. (2004). Relationship among organizational justice, trust, and organizational effectiveness. Korean J Manag, 12(1), 93-132.
  23. Seo, Y. J., & Ko, J. W. (2004). The effects of distributive and procedural justice on job attitudes among hospital nurses. Korean J Hosp Manag, 9(1), 115-132.
  24. Skarlicki, D. P., & Folger, R. (1997). Retaliation in the workplace: The role of distributive, procedural, and interactional justice. J Appl Psychol, 82, 434-443. https://doi.org/10.1037/0021-9010.82.3.434
  25. Staw, B., & Ross, J. (1985). Stability in the midst of change: A dispositional approach to job attitude. J Appl Psychol, 70, 469-480. https://doi.org/10.1037/0021-9010.70.3.469
  26. Watson, D., & Clark, L. (1984). Negative affectivity: The disposition to experience aversive emotional state. Psychol Bull, 96, 465-490. https://doi.org/10.1037/0033-2909.96.3.465
  27. Watson, D., & Tellegen, A. (1985). Toward a consensual structure of mood. Psychol Bull, 98, 219-235. https://doi.org/10.1037/0033-2909.98.2.219
  28. Watson, D., Clark, L., & Tellegen, A. (1988). Development and validation of brief measures of positive and negative affect: The PANAS scales. J Pers Soc Psychol, 54, 1063-1070. https://doi.org/10.1037/0022-3514.54.6.1063
  29. Yom, Y. H. (2009). The effects of organizational justice on job satisfaction, organizational commitment and health status among nurses. J Korean Acade Nurs Admin, 15(2), 216-224.