The Journal of Society for e-Business Studies (한국전자거래학회지)

Society for e-Business Studies (한국전자거래학회)
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Analysis of Individual Capability Factors to Improve Business Performance in the Environment of Technological Convergence

융합기술 환경에서 기업성과 향상을 위한 개인역량요인 분석

  • 강수현 (연세대학교 정보산업공학과) ;
  • 이홍주 (경기대학교 산업경영공학과) ;
  • 임춘성 (연세대학교 정보산업공학과)
  • Received : 2010.05.18
  • Accepted : 2010.07.29
  • Published : 2010.08.31
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Abstract

Corporate business environment is rapidly evolving with the dramatic development of Information Technology. On that regard, companies are exploring various ways to create values in a bidto deliver outstanding business performance as well as coping with a changing business environment. Companies, in addition, have exerted extra efforts in developing and retaining talents as a way to enhance business performance. Against the backdrop, this paper presents a research-analysis model to analyze capability factors of corporate members which are essential for a company to create more values in the rapidly changing business environment. To this end, this paper carried out the following researches : First, through a literature review, capability types, which are required to improve business performance, as well as individual capability factors, were analyzed. Second, based on analysis result, Attitude, Skill and Knowledge were presented as individual capability factors essential to the technological convergence environment. Third, to analyze the validity of the research analysis model, expert interviews with corporate human resource as well as a large scale survey were performed.

오늘날 정보기술의 발전으로 인해, 기업의 비즈니스 환경은 하루가 다르게 변화하고 있다. 이에, 기업들은 비즈니스 변화의 흐름에 대비하고, 더 나은 성과를 얻기 위해 다양한 가치창출 방안을 탐색하고 있는 것이 현실이다. 더욱이 기업들은 오래 전부터 기업성과를 향상시키기 위한 방안으로 우수한 인재를 확보하는데 많은 노력을 기울여 왔다. 이에 본 논문에서는 급변하는 경영 환경에서 기업이 더 나은 가치를 창출하기 위해, 요구되는 기업 구성원들의 역량요인을 분석하기 위한 연구분석 모형을 제시하였다. 이를 위해 본 논문에서는 아래와 같은 연구를 수행하였다. 첫째, 선행연구를 통해 기업성과 향상에 필요한 역량 유형 및 개인 역량요인을 분석하였다. 둘째, 분석된 결과를 토대로, 융합기술 환경에서 기업 구성원에게 요구되는 역량을 태도 숙련된 업무능력 그리고 지식으로 제시하였다. 마지막으로 본 논문에서 제시된 연구분석모형의 타당성 분석을 위해 기업의 인사담당자들을 대상으로 전문가 인터뷰 및 대규모 설문조사를 실시하였다.

Keywords

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