Knowledge Management Research (지식경영연구)
- Volume 11 Issue 4
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- Pages.67-77
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- 2010
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- 1229-9553(pISSN)
The Influence of the Pushing and Pulling Factor on Exhibition Quality Evaluation
전시회 참여 고려요인이 전시회 평가에 미치는 영향에 관한 연구
- Received : 2010.10.20
- Accepted : 2010.12.09
- Published : 2010.12.01
Abstract
MICE (Meetings, Incentive travels, Conventions, and Exhibitions) segment is one of the fastest growing segments of the tourism industry today. Especially, the government promotes the convention business as a strategic industry given its growing importance as a high value-added export. The push-pull factor conceptual frameworks were used to identify motives that lead firms to attend conventions. Furthermore, the authors assess firms' service quality, preference, reliability, and positional advantage of Korea Electronics Show(KES). Using data from a number of Korean trading firms, the authors find considerable results and conclude by discussing recommendation for the convention industry.
Keywords
- Convention industry;
- Push-pull framework;
- Service quality;
- Preference;
- Reliability;
- Positional advantage