참고문헌
- 김경수, 김인수(1995), "직무특성모형에 관한 연구: 분석수준을 중심으로", 경영학연구, 24권 2호, pp. 139-166.
- 김계수(1999), "프로세스 품질경영 성과개선을 위한 6시그마 프로그램에 관한 연구", 품질경영학회지, 27권 4호, pp.266-279.
- 안영진(2004), 서비스 6시그마, 박영사.
- 이건창, 최봉, 권순재(2004), "6시그마 경영활동으로 인한 기업경쟁력 향상에 관한 실증연구", 경영학연구, 33권 6호, pp.1735-1756.
- 이영면(2007), "직무만족의 측정도구에 대한 개요와 활용방안", 인사조직연구, 15권 3호, pp. 123-184.
- 포스코(2004), 블랙벨트 교재, 포스코
- Blakeslee Jr. J.A.(1999), "Implementing the Six Sigma Solution", Quality Progress, July, pp. 77-85.
- Bottger, P.C. & Chew, I.K.(1986), "The Job Characteristics Model and Growth Satisfaction: Main Effects of Assimilation of Work Experience and Context Satisfaction", Human Relations, vol. 39, pp.575-594. https://doi.org/10.1177/001872678603900606
- Buch, K. & Tolentino, A.(2006), "Employee Percept ions of the Rewards Associated with Six Sigma", Journal of Organizational Change Management, vol. 19, no.3, pp. 356-364. https://doi.org/10.1108/09534810610668355
- Fried, Y. & Ferris, G. R.(1987), "The Validity of the Job Characteristics Model: A Review and Meta- analysis", Personnel Psychology, vol. 40, pp.287-332. https://doi.org/10.1111/j.1744-6570.1987.tb00605.x
- Hackman, J.R. and Lawler, E.E., III(1971), "Employee reactions to job characteristics", Journal of Applied Psychology, vol. 60, pp.159-170.
- Hackman, J.R. and Oldham, G. R.(1975); "Development of the Job Diagnostic Survey", Journal of Applied Psychology vol. 60, pp. 120-144.
- Hackman, J.R. and Oldham, G.R.(1980), Work Redesing, Addison-Weslye, Reading, MA.
- Hahn, G.J., Hill, W.J., Hoerl, R.W. & Zikgraf, S.A.(1999), "The Impact of Six Sigma Improvement-A Glimpse into the Future of Statistics", The American Statistician, August, pp. 208-270.
- Harry, M. J. & Schroeder, R.(2000), Six Sigma: The Breakthrough Management Strategy Revolutionizing the World's Top Corporations, Double Day.
- Henderson, K.M. & Evans, J.R.(2000), "Successful Implementation of Six Sigma: Benchmarking General Electric Company", Benchmarking: An International Journal, vol. 7, no. 4, pp. 260-281. https://doi.org/10.1108/14635770010378909
- Ingle, S. & Roe, W.(2001), "Six Sigma Black Belt Implementation", The TQM Magazine, vol. 13, no. 4,pp. 273-280. https://doi.org/10.1108/09544780110391666
- Juran Institute's Six Sigma(1999), Juran Institute's Design Breakthrough Strategy, Juran Institute Inc., Wilton, CT.
- McFadden, F.R.(1993), "Six Sigma Quality Programs", Quality Progress, vol. 26, no. 6, pp. 37-42.
- Pande,P.S.,Neuman, R.P.,& Cavanagh,R.R. (2000), The Six Sigma Way:How GE,Motorola, and Other Top Companies are Honing Their Performance, McGraw-Hill, New York.
- Rungtusanatham, M.(2000), "The Quality and Motivational Effects of Statistical Process Control", Journal of Quality Management, vol. 4, no. 2, pp. 243-264.
- Rungtusanatham, M, & Anderson, J. C.(1996), "A Clarification on Conceptual and Methodological Issues Related to the Job Characteristics Model", Journal of Operations Management, vol. 14,pp. 357-367. https://doi.org/10.1016/S0272-6963(96)00094-0
- Tiegs, R.B, Tetrick, L.E. & Fried, Y.(1992), "Growth Need Strength and Context Satisfaction as Moderators of the Relations of the Job Characteristics Model", Journal of Management, vol. 18, pp. 575-593. https://doi.org/10.1177/014920639201800308