References
- 김지연. (2008). 가격지각에 따른 패션점포 판매원 서비스와 재구매 의도에 관한 연구. 한국의류학회지, 32(1), 45-54.
- 올해 인터넷 몰, TV홈쇼핑 '두 자릿수 성장'. (2010). ZDNet Korea. 자료검색일 2010, 1. 12, 자료출처 http://www.zdnet.co.kr
- 이승희, 박정례, 노유나. (2008). 패션브랜드 멀티채널 광고의 브랜드 이미지 일치성이 광고효과에 미치는 영향. 한국공예논총, 32, 323-338
- 이지영, 김미영. (2003). 의류상품 판매원의 서비스차원과 의류상품 유형별 중요도. 한국의류학회지, 25(5), 933-944.
- Alba, J., Lynch, J., Weitz, B., Janiszewski, C., Lutz, R., Sawyer, A. & Wood, S. (1997). Interative home shopping: Consumer, retailer and manufacturer incentives to participate in electronic market places. Journal of Marketing, 61(3), 38-53. https://doi.org/10.2307/1251788
- Ansari, A., Mela, C., & Nelson, S. A. (2008). Consumer channel migration. working paper, NY: Columbia Business School.
- Ariel, D. (2000). Controlling the information flow: Effects on consumers' decision making and preferences. Journal of Consumer Research, 27, 233-248. https://doi.org/10.1086/314322
- Arvin, R., & Gerrit H. B. (2005). Opportunities and Challenges in multichannel Marketing: Introduction to the special issue. Journal of Interactive marketing, 19(2), 2005, 5-11. https://doi.org/10.1002/dir.20037
- Bailer, C. (2006). Stocking the customer experience. CRM Megazine, 10(9), p. 15.
- Boa, B. (2003). Welcome to the world of Multichannel Retailing. Flora Magazine, March, pp. 23-26.
- Cassab, H., & Maclachlan, D. (2006). Internet fluency: a customer performance measure of multichannel service. International Journal of Productivity and Performance Management, 55(7), 555-568. https://doi.org/10.1108/17410400610702151
- Degeratu, A., Rangaswamy, A., & Wu, J. (2000). Consumer choice behavior in online and traditional supermarkets: The effects of brand name, price, and other search attributes. International Journal of Research in Marketing, 17(1), 55-78. https://doi.org/10.1016/S0167-8116(00)00005-7
- Dhruv, G., Gopalkrishnan, R. I. & Michael, L. (2004). Internet Retailing: Enablers, Limiters and market consequences. Journal of Business Research, 57, 703-713. https://doi.org/10.1016/S0148-2963(02)00348-X
- Doubleclick. (2006). Multi-channel shopping Retrived January, Studyholiday 2005, 25, 2006, from http://www.doubleclick.com/us/ knowledge-central/research/.
- Geyskens, I., Gielens, K., & Dekimpe, M. (2002). The market valuation of internet channel additions. Journal of Marketing, 66, 102-11
- Greenspan, R. (20002). E-shopping around the world, Retrieved December, 7, 2002, from http://www.internetnews.com/stats/ article.php/1431461.
- Jupiter Research. (2006). Jupiter Research Internet Shopping Model. New York.
- Kim, E. & Dee, K. K. (2007). A Path Analytic Exploration of Consumer Information Search in Online Clothing Purchase. Journal of Korean Society of Clothing and Textiles, 31(12), 1721-1732. https://doi.org/10.5850/JKSCT.2007.31.12.1721
- Kumar, V., & Venkatesan, R. (2005). Who are the multichannel shopper and how do they perform?: Correlates of multichannel shopping behavior. Journal of Interactive Marketing, 19(2), 44-62. https://doi.org/10.1002/dir.20034
- Kushwaha, T. L., & Shankar, V. (2008). single channel vs. Multi channel shoppers and How do they perform? Correlates of Multichannel Shopping Behavior. Journal of Interactive Marketing, 19(2), 44-61.
- Kwon, W. & Lennon, S. J. (2009). What induces online loyalty? Online versus offline brand images. Journal of Business Research, 62, 557-564. https://doi.org/10.1016/j.jbusres.2008.06.015
- Nelson, P. (1970). Information and Consumer behavior. Journal of Political economy, 78, 311-329. https://doi.org/10.1086/259630
- Nelson, P. (1974). Advertising as a lnformation Journal of Political economy, 82, 729-754. https://doi.org/10.1086/260231
- Neslin, S., Grewal, R., Leghorn, V., Shankar, M. L., Teerling, J. S., & Thomas, P. C. (2007). Challenges and Opportunities in Multichannel Management. Journal of Service Research, 9(2), 95-113.
- Peng, H., Nicholas, H. L. & Sabyasachi, M. (2009). Searching for experience on the web: an empirical examination of consumer behavior for search and experience goods. Journal of Marketing, 73, 55-69. https://doi.org/10.1509/jmkg.73.2.55
- Peterson, R. A., Sridhar, B., & Bart, J. B. (1997). Exploring the Implications of the internet for consumer marketing. Journal of the Academy of Marketing Science, 25, 329-346. https://doi.org/10.1177/0092070397254005
- Polloian, L. G. (2009). Multichannel Retailing. Fairchild Books, NY.
- Reda, S. (2002). Active Multi channel Shoppers May Be a Liability, Less Loyal Than Other On-Line Shoppers. Stores, 8, 78.
- Rush, L. (2004). e-commerce growth spurred by maturation. Retrived April 15, 2004, from http://www.clickz.com/stats/markets/ retailing/article.php/3303311
- Schoenbachler, D., & Gordon, G. L. (2002). Multi-Channel Shopping: Understanding What Drives Channel Choice. Journal of Consumer Marketing, 19, 42-53. https://doi.org/10.1108/07363760210414943
- Stone, M., Matt, H., & Khaleeli, M. (2002). Multichannel customer management: The benefits and challenges. Journal of Database Management, 10(1), 39-52.
- The DMA. (2005). 2005 Multichannel Marketing Report, New York. NY: The Direct Marketing Association.
- Thomas, J. S., & Sullivan, U. Y. (2005). Managing Marketing Communications with Multichannel Customers. Journal of Marketing, 69(4), 239-251. https://doi.org/10.1509/jmkg.2005.69.4.239
- Tibert V., & Willemijn, D. (2009). Online Purchase intention: A multichannel store image perspective. Information & Management, 46, 77-82. https://doi.org/10.1016/j.im.2008.12.001
- Verhoef, P. C., Neslin, S., & Vroomen, B. (2007). Multichannel Customer Management: Understanding the Research Shopper Phenomenon. International Journal of Research in Marketing, 24(2), 129-48. https://doi.org/10.1016/j.ijresmar.2006.11.002
- Wallace, D. W., Giese, J. L., & Johnson, J. L. (2004). Customer Retailer Loyalty in the Context of Multiple Channel Strategies. Journal of Retailing, 80, 249-263. https://doi.org/10.1016/j.jretai.2004.10.002
- Weather, D., Sharma, S., & Stacy, L. Wood. (2007). Effects of online communication practices on consumer perceptions of performance uncertainty for search and experience goods. Journal of Retailing, 83, 393-401. https://doi.org/10.1016/j.jretai.2007.03.009
Cited by
- The effect of UNIQLO's online and offline brand images on the purchase intention as a multichannel brand vol.21, pp.1, 2013, https://doi.org/10.7741/rjcc.2013.21.1.042