References
- 식품외식경제(2009.8.18) 2009 상반기결산 및 하반기계획-패밀리레스토랑.
- Amabile TM (1983) The social psychology of creativity: A componential conceptualization. Journal of Personality and Social Psychology 45: 357-376. https://doi.org/10.1037/0022-3514.45.2.357
- Bagozzi RP, Yi Y (1988) On the evaluation of structural equation eodels. Journal of the Academy of Marketing Science 16: 74-94. https://doi.org/10.1007/BF02723327
- Jang HJ, Gwak GH, Chung KY (2009) The influence of upselling service training on job satisfaction and financial performance - Based on moderating effect of incentive system. Journal of Hotel Management Research 18: 95-111.
- Jeon HJ (2007) A study on up-selling technique of hotel goods. Tourist Information Research 26: 29-53.
- Kim BY (2007) Salespeople's goal orientations, sales behaviors, and sales performance in the hotel industry. Tourism Research 22: 183-204.
- Kohli AK, Tasadduq AS, Goutam NC (1998) Learning and performance orientation of salespeople: The role of supervisors. Journal of Marketing Research 35: 63-274.
- Lee YJ, Ju HS (2006) Effects of recommendation selling in family restaurants on customer attitudes, customer satisfaction, customer purchase decision marketing. Journal of Culinary Research 12: 73-87.
- Park JY (2002) The effects of salespeople's goal orientations on performance. Small Business Research 24: 159-185.
- Park KA, Heo SI, Sakong SY, Shin SI (2000) The effects of supervisors on goal orientations and sales performance of department store salespeople. Journal of the Korean Society of Clothing and Textiles 24: 116-127.
- Pittman TS, Jolee E, Ann KB (1982) Intrinsic and extrinsic motivational orientations: reward induced changes in preference for complexity. Journal of Personality and Psychology 42: 789-797. https://doi.org/10.1037/0022-3514.42.5.789
- Spiro RS, Barton AW (1990) Adaptive selling: Conceptualization, measurement and nomological validity. Journal of Marketing Research 27: 61-69. https://doi.org/10.2307/3172551
- Sujan H, Barton AW, Nirmalya K (1994) Learning orientation working smart, and effective selling. Journal of Marketing 58: 39-52. https://doi.org/10.2307/1252309
- Vande WD, Cummings LL (1997) A test of the influence of goal orientation on the feedback seeking process. Journal of Applied Psychology 82: 390-400. https://doi.org/10.1037/0021-9010.82.3.390
- Weiner B (1980) Human motivation. New York: Holt, Rinehart and Winston.
- Weitz BA, Sujan H, Sujan M (1986) Knowledge, motivation and adaptive behavior : A framework for improving selling effectiveness. Journal of Marketing 50 Oct: 174-191. https://doi.org/10.2307/1251294