Korean journal of food and cookery science (한국식품조리과학회지)

Korean Society of Food and Cookery Science (한국식품조리과학회)
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The Relationship Analysis between Job Stress and Turnover Intention of School Foodservice Employees

학교급식 조리종사자의 직무스트레스와 이직의도 간의 관계 분석

  • Na, Eun-Jeong (Nutrition Education Major, Graduate School of Education, Kyungnam University) ;
  • Kim, Hyun-Ah (Department of Food and Nutritional Sciences, Kyungnam University) ;
  • Jung, Hyun-Young (Department of Food and Nutrition, Mokpo National University)
  • 나은정 (경남대학교 교육대학원 영양교육) ;
  • 김현아 (경남대학교 식품영양학과) ;
  • 정현영 (목포대학교 식품영양학과)
  • Published : 2009.10.30
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Abstract

This study was conducted to identify the job stress factors of school foodservice employees and to examine the relationship between job stress and turnover intention through path analysis. Data was collected using a survey of 432 school foodservice employees in elementary and secondary schools in Masan, Kyungsangnam-do. All of the participants were female, and 165(52.9%) were over the age of 45' Additionally, 310(99.4%) of the respondents were married, while 287(92.0%) had less than a high school level of education. Furthermore, 271(86.9%) of the respondents were cooks. Overall, 107(34.3%) of the respondents had worked in the food industry for less than $5{\sim}10$ years. In addition, 208 (66.7%) respondents answered that they had 'never' changed jobs. Among job characteristics that causes job stress, job posture was the primary stress factor, followed by heavy work load and job condition. Job stress was found to be significantly correlated with turnover intention. Additionally, job position was the only moderating variable that was found to be correlated with job characteristics and job stress. Finally, the moderating variables influencing the effects of job stress on turnover intention were identified as performance confidence, job career, and job position. The results of this study will be useful for future studies conducted to evaluate the development of job environments and performance to minimize turnover and job inefficiency as a result of job stress.

Keywords

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