The Effects of Working Conditions on Internship Satisfaction of Hotel & Restaurant Management Students

산학 실습 근무 여건이 호텔 및 외식 전공 학생들의 산학 실습 만족도에 미치는 영향 - 전북 지역을 중심으로 -

  • Mun, Min-Kuk (Foodservice management, Jeonju University) ;
  • Jo, Mi-Na (Foodservice management, Jeonju University)
  • 문민국 (전주대학교 문화관광대학 외식산업학과) ;
  • 조미나 (전주대학교 문화관광대학 외식산업학과)
  • Published : 2009.12.31

Abstract

The purpose of this study was to investigate the effects of working conditions on internship satisfaction. Hotel & Restaurant management students at universities in Jeonju participated in this study. Out of 156 questionnaires, 149 were analyzed using SPSS 17.0 and descriptive analysis, frequency test, factor analysis, reliability test, chi-square, t-test, ANOVA, duncan's multiple regression analysis, correlation analysis and regression analysis were used. Based on the result of the conducting factor analysis, the working conditions were classified into 2 factors: work suitability and work environment. Internship satisfaction was classified into 3 factors: internship preference, education and work satisfaction, company satisfaction. Cronbach's alpha was calculated for the reliability of the survey instrument. Consequently, the working conditions were shown to affect internship satisfaction. Among the working conditions, work suitability had a lower effect on internship satisfaction than work environment. At the resort used in this study, the salary level was high, but the level of work environment, internship preference, and company satisfaction was low. The students wanted attend an internship program at the desired place to be hired and found that it was more important to be assigned to the desired department than having a higher salary.

Keywords

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