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A study on the adoption-diffusion and use-diffusion of the digital convergence product : Focusing on the camera phone

디지털융합제품의 수용-확산 및 사용-확산에 관한 연구 : 카메라폰을 대상으로

  • 유상진 (계명대학교 경영정보학과) ;
  • 손정임 (계명대학교 경영정보학과)
  • Published : 2009.12.30

Abstract

This study analyzed the diffusion process of digital convergence products focused on camera phon to compare the traditional adoption-diffusion model with use-diffusion model proposed by Shih and Venkatesh(2004). The results suggested that observability, perceived usefulness, innovativeness, relative advantage have effects on the intention of repurchase in the adoption-diffusion model. On the other hand, the intention of repurchase has been affected by technological sophistication, satisfaction, innovativeness, relative advantage in the use-diffusion model. These results imply that the traditional adoption-diffusion model could be applied to the cases of the digital convergence products. In addition, the results also show that the use-diffusion model is superior to the traditional model in analyzing the diffusion of digital convergence products.

본 연구에서는 디지털 융합 기술의 대표적인 제품이라 할 수 있는 카메라폰을 대상으로 전통적인 확산모델인 TAM을 비롯한 수용-확산모델과 최근 Shih and Venkatesh(2004)에 의해 제시된 사용-확산 모델의 비교를 통해 디지털융합제품의 확산과정을 규명하였다. 수용-확산 모델을 적용한 분석결과에서는 관찰가능성, 인지된 유용성, 혁신성, 상대적 이점 등이 재구매 의도에 유의한 영향을 미치는 것으로 나타났다. 반면에 사용-확산 모델을 적용한 분석결과에서는 기술정교성과 만족, 혁신성과 상대적 이점 등이 재구매의도에 유의한 영향을 미치는 것으로 나타났다. 본 연구 결과는 신제품 확산과정에 대한 소비자 관점에서의 이론적 모형에 있어서 주류를 이루고 있는 TAM을 비롯한 수용-확산 모델이 카메라폰과 같은 디지털 융합기술의 확산에도 적용될 수 있음을 시사하고 있다. 또한 기존 제품의 사용을 통해 형성된 기술적 정교성과 만족을 중심으로 하는 사용-확산모델이 디지털 융합 제품 확산에 보다 설득력을 지니고 있음을 보여주고 있다.

Keywords

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