Journal of Korea Society of Digital Industry and Information Management (디지털산업정보학회논문지)

Korea Society of Digital Industry and Information Management (디지털산업정보학회)
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A Study on Facilitation Based on PI(Process Innovation) At IIAC(Incheon International Airport Corporation)

PI(Process Innovation)에 기반한 인천국제공항의 여객 프로세스 간소화에 관한 연구

  • 이동욱 (부천대학 e-비즈니스학과) ;
  • 신형민 (인천공항공사 서비스 총괄단 U-Airport팀) ;
  • 홍현표 (인천공항공사 서비스 총괄단 U-Airport팀)
  • Received : 2008.12.23
  • Accepted : 2009.02.01
  • Published : 2009.03.30
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Abstract

An Airport is important space and even stands for the country because diverse people from other countries use a variety of facilities in the gateway to the country. Therefore, It is urgent for those people to increase efficiency and convenience of its usage and also. It's worth accumulating those know-how and technologies. In this situation, Incheon International Airport aiming to be a hub of north-east Asia need to focus more on restructuring general process of passenger's travel based on PI perspectives then simply improving a process of passenger's travel and have been trying to realize the process based on Innovation perspectives with following precess innovation consisting 5 steps And to conclude, this study will help Incheon International Airport to be innovative in a system of passenger's travel service related to a utility of airport and then achieve a hub Airport of North-East Asia.

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Acknowledgement

Supported by : 국토해양부