Developing Multi-construct Model of User Satisfaction in E-Commerce Environment by the Empirical Evidence

  • Kim, Tae-Hwan (College of Business and Industry Dankook University)
  • Published : 2008.06.30

Abstract

In this study, the hypothesized model of internet user satisfaction in e-commerce environment is developed and the relationships among constructs in the model are examined. A Confirmatory factor analysis is employed to analyze the relationships between the multiple dependent variables and independent variables.

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