항공사 객실 승무원의 직무만족과 소진의 관련성

The Relationship between Job Satisfaction and Burnout among Flight Attendants

This study examines hypotheses that job satisfaction and burnout are multidimensional constructs, that there is the distinctiveness between the, and that the relationship between them is negative. Questionnaires were collected from 344 flight attendants working for two airlines in Korea. From the structural equation modeling procedures, this research could verify all three hypotheses.