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Factors Related to Psychosocial Distress and Fatigue Symptoms among Clerical Public Officers

일부 사무직 공무원의 사회심리적 스트레스와 피로수준에 관련된 요인

  • Cho, Kwang-Hee (Department of Public Health, Graduate School of Chungnam National University) ;
  • Bae, Nam-Kyou (Department of Public Health, Graduate School of Chungnam National University) ;
  • Park, Jung-Ah (Department of Public Health, Graduate School of Chungnam National University) ;
  • Cho, Young-Chae (Department of Preventive Medicine and public Health, College of Medicine, Chungnam National University, and Research Institute for Medical Sciences)
  • 조광희 (충남대학교 대학원 보건학과) ;
  • 배남규 (충남대학교 대학원 보건학과) ;
  • 박정아 (충남대학교 대학원 보건학과) ;
  • 조영채 (충남대학교 의과대학 예방의학교실 및 의학연구소)
  • Published : 2008.06.30

Abstract

Objectives: We evaluated the level of psychosocial stresses and fatigue symptoms among clerical public officers and its related factors.Methods: The self-administered questionaires were performed, during the period between Dec. 5th, 2005 Metropolitan City. The survey items included subjects' socio-demographic and job-related characteristics, health-related behavior, degree of job demand, job autonomy, social support in work, type A behavior pattern, locus of control, sense of self-esteem, psychosocial distress and degree of fatigue.

본 연구는 행정공무원을 대상으로 이들의 사회심리적 스트레스 및 피로수준을 파악하며, 이에 관여하는 제 특성을 알아보고자 대전광역시에 소재하고 있는 정부 공공기관의 일반 사무직 행정공무원 1,005명을 대상으로 자료를 수집하였다. 연구에 사용한 설문지의 구성은 조사대상자의 인구사회학적 및 직업관련 특성, 건강관련행위, 업무요구도, 업무자율성, 직장의 사회적지지, A형 행동유형, 통제신념, 자기존중감, 사회심리적 스트레스 수준, 피로수준 등으로 구성하였다. 분석은 사회심리적 스트레스 및 피로수준을 종속변수로, 기타 제 변수를 독립변수로 하여 단변량 분석 및 위계적 다중 회귀분석을 실시하였다.연구 결과, 사회심리적 스트레스나 피로수준은 인구사회학적 특성이나 직급, 근무경력 등의 직업관련 특성뿐만 아니라 건강관련행위의 실천 여부, 직무요구도, 직무자율성, 직장 내에서의 사회적 지지와 같은 직무내용 및 인성(A형 행동유형, 통제신념)이나 자기 존중감 등에 의해서도 많은 영향을 받고 있음을 알 수 있다. 따라서 공무원들의 스트레스나 피로를 감소시키기기 위해서는 직무내용의 개선 및 인성관리를 위한 프로그램의 개발 및 시행이 필요할 것으로 생각된다.

Keywords

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