한국콘텐츠학회논문지 (The Journal of the Korea Contents Association)

  • 제8권12호
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  • Pages.404-413
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  • 2008
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  • 1598-4877(pISSN)
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  • 2508-6723(eISSN)
한국콘텐츠학회 (The Korea Contents Association)
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호텔 인적자원관리기법이 조직몰입에 미치는 영향 - 서울지역 특등급 호텔 레스토랑을 중심으로 -

Impact of Human Resource Management Practices on Organizational Commitment in Hotel Industry - Focused on the Luxury Hotel Restaurants in Seoul -

  • 하용규 (경기대학교 대학원, 관광학)
  • 발행 : 2008.12.28
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초록

인적자원관리의 궁극적인 목적은 경영성과의 증대에 있다. 본 연구는 국내 호텔레스토랑의 모집과 선발, 교육과 개발, 보상과 효익, 성과측정 등의 인적자원관리 기법이 조직몰입에 미치는 영향을 조사하였다. 연구의 결과는 모집과 선발, 교육과 개발이 정서적 몰입에, 보상과 효익, 성과평가가 유지적 몰입에 영향을 미치는 것으로 나타났다. 이러한 결과는 호텔레스토랑 운영상 인적자원관리의 새로운 지표를 나타내는 결과이다.

The ultimate goal of human resource management is to improve the organization's performance. This study explored how human resource management practices such as recruitment and selection, training and development, compensation and benefits, and performance appraisal affect the organizational commitment of Korean hotel restaurants. The results of this study shows that recruitment and selection, training and development have influence on affective organizational commitment, while compensation and benefits, and performance appraisal have impact on continuance organizational commitment. These findings have significant implications in presenting a new directions for human resource management in the operation of hotel restaurant business.

키워드

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