A Study on Value, Norms and Patterns of Managing Workplace Conflicts; A Comparison between Korea and Canada

국가간 가치지향 차이에 따른 조직내 갈등관리규범과 갈등관리유형 비교연구 -한국과 캐나다 관리자의 조직 내 갈등해결방식을 중심으로-

This study analyzed which conflict management norm was preferred according to unique cultural difference of nation and such conflict management norm influences on conflict management type in solving real conflict when conflict in organization occurs and such conflict norm had a preference and influence on conflict management type in solving real conflict through such conflict management norm. As the result, first, Korean managers showed still high attitude on group interest and aimed to negotiation. But they highly depended on control. Canada managers showed discussion norm of individual interest and performed conflict management laying stress on unity and negotiation. second, as for conflict management of negotiation, both Canada and Korea performed it on the based of his or her interest discussion and as for plural agenda unity positively influenced to unity conflict management in Korea but in Canada, attitude for the future negatively influenced.