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피인용 문헌
- Developing LCSI(Library Customer Satisfaction Index) Lite for Public Library vol.47, pp.4, 2013, https://doi.org/10.4275/KSLIS.2013.47.4.335
- Service Quality Assessment of University Libraries in Korea using LibQUAL+ : A Case Study vol.30, pp.2, 2013, https://doi.org/10.3743/KOSIM.2013.30.2.245