The Contribution of Hotel Brand Image on Expectation and Satisfaction for Internship and Job Preference of Students Majoring in Culinary Art

특급호텔의 브렌드 이미지가 조리전공 학생들의 산학실습기대도 및 만족도, 취업성향에 미치는 영향

  • Yu, Seung-Seok (Department of Culinary and Foodservice Management, Sejong University) ;
  • Pang, Hyong-Wook (The Graduate School of Tourism, Sejong University)
  • 유승석 (세종대학교 조리외식경영학과) ;
  • 방형욱 (세종대학교 관광대학원)
  • Published : 2007.02.28

Abstract

This study was designed to evaluate the effects of hotel brand image on the job preference of students majoring in culinary art through the relationship between hotel brand image and internship satisfaction and internship expectation. The effects were also examined on the personal job preference and job potential as career to the internship. To analyze the proposed hypotheses, a survey questionnaire comprising 61 statements was administered to students majoring in culinary art in colleges located in Seoul and Gyunggi-do. Out of 450 respondents, 420 questionnaires were collected (93.3%) and 411 (91.3%) were analyzed using the statistical package SPSS 12.0. The following results were obtained. First, the regression analysis results for the correlation between hotel brand image and internship confirmed a significant effect of hotel brand image on the satisfaction of internship for students majoring culinary art. Second, according to the correlation results for the internship and job preference, both satisfaction and expectation on internship greatly affected the student's job preference. On the relationship between hotel brand image and internship expectation, the social image of the hotels provided a major contribution to the internship expectation. As well as the internship expectations, the hotel brand image was strongly related with the job preference.

Keywords

References

  1. 노장오. 1994. 브랜드 마케팅. 사계절출판사. 서울. pp 121-162
  2. 원태연, 정성원. 2005. SPSS 12.0 통계조사분석. SPSS 아카데미. pp 257-276
  3. 채서일. 2003. 사회과학조사방법론. 학연사. pp 76-186
  4. 호텔경영연구회. 2005. 호텔 경영의 이해. 대왕사. 서울. pp 256-272
  5. Aaker DA, Keller KL. 1990. Consumer Evaluation of Brand Extension. Journal of Marketing 54(1): 27-41 https://doi.org/10.2307/1252171
  6. Azaroff LV. 1982. Industry-university Collaboration: How to make its work. Research Management 25(3): 31-34
  7. Alexander LB. 1992. How Brand Image Drives Brand Equity. Journal of Advertising 32(4): 6-7
  8. Cadotte ER, Turgeon N. 1988. Key Factor in Guest Satisfaction. The Cornell H. R. A. Quarterly 28(Feb.): 45-48
  9. Garavan TN, Murphy C. 2001. The Co-operative education process and organizational socialization: A qualitative study of student perceptions its effectiveness. Education and Training 43(6): 281-302 https://doi.org/10.1108/EUM0000000005750
  10. Heo YD, Won CS. 2000. Study of the tourism related major students experienced intership on job satisfaction. Korean J Tourism Management 7(1): 371-395
  11. Jin YH. 2003. Study on model establishment of efficient educational industrial cooperation in foodservice industry. Korean J Culinary Research 9(1): 121-138
  12. Jung HS, Seo KH, Yoon HH. 2004. Present situation of intership program for the undergraduate students majoring in culinary studies. J Foodservice Management 7(3): 65-86
  13. Keller KL. 1993. Conceptualizing, Measuring and Managing Customer-Based Brand Equity. Journal of Marketing 57(Jan.): 1-22
  14. Kim SY. 2000. Study on the cooperative education system of university. Master thesis. Yonsei University. pp 8-35
  15. Kim YI, Yoon CY, Kim HJ. 2004. Study of the effect of the brand image and self image on purchasing products. Industry Management Research 17(1): 85-106
  16. Kim IK. 1997. The study of job awareness for college students. Student Life Research 6(1): 57-80
  17. Kim JN, Nam SK. 1996. Determination factors for the job selection and preference from students in university. Industry Economics 6(1): 62-94
  18. Kim JH. 2005. A comparative study of career choices of culinary department students at the junior college level. J Foodservice Management 8(3): 174-182
  19. Kim HJ. 2001. Effect of self-character of college students on future job attitude and preparation action. Social Science Research 5(2): 388-390
  20. Lee KS. 2002. Survey of college students' recognition on future job attitude. Student Life Research 11(1): 6-26
  21. Lee KH. 2003. Study of college students' job attitude type to job selection factor. Teenagers Council Research 11(1): 17-19
  22. Lee YJ, La SA. 2002. Model of brand personality-brand identification-brand property. Marketing Research 17(3): 1-33
  23. Lee HJ. 2005. The effect of trainees' perception with cooperative education on the intership satisfaction. Master thesis. Yonsei University
  24. Light A. 2000. In-School Work Experience and the Return to Schooling. Journal of Labor Economics 19(1): 65-93 https://doi.org/10.1086/209980
  25. Oliver RL. 1980. A Cognitive Model of the Antecedents and Consequences of satisfaction Decision. Journal of Marketing Research 17(Sep.): 460-469 https://doi.org/10.2307/3150499
  26. Pathman DE, Konrad TR, Williams ES. 2002. Physician job satisfaction, dissatisfaction, and turnover. J Family Practice 51(7): 593-594
  27. Stadt RW, Gooch BG. 1980. Cooperative education: Vocational, Occupational career. Macmillan publishing Company, Inc
  28. Won YS, Shin JH. 2004. Effect of part-time job workers' psychological characteristics on job satisfaction, service provide level and job intention. J Service Management 5(1): 28-48
  29. Yang TS, Han KS, Yu BJ. 2002. Study to regression analysis for the relationship between brand personality and brand image of foodservice industry. J Foodservice Management 5(1): 111-140