일부 급식 서비스 기업의 인턴 교육 프로그램에 관한 연구

Study on the Dietetic Internship Program of Catering Company

  • 장성미 (경원대학교 교육대학원 영양교육) ;
  • 이영미 (경원대학교 생활과학대학 식품영양학과)
  • Jang, Seong-Mi (Graduate School of Education, Nutrition Education Major, Kyungwon University) ;
  • Lee, Young-Mee (Department of Food and Nutrition, Kyungwon University)
  • 발행 : 2007.06.30

초록

The purposes of this research were to examine the effect of the catering company's dietetic internship program through a self-evaluating ability test about management performance between pre and post internship programs and consequently to suggest improvement in the internship program. In this study, two types of questionnaires were conducted in July and October 2006, targeting 41 dietetic interns who trained in a 6 months internship program. Except the 4 dropped interns, data from 37 interns were collected and used for statistical analysis, using the SPSS Win 11.0 version. The results of this study were as follows: First of all, the analysis on the effect of the internship program according to classified management segments showed significant improvements in the following order: purchase management (p<0.001), computer program management (p<0.001), facilities management (p<0.001), accounting management (p<0.01), personnel management (p<0.01), retention management (p<0.01), sanitation management (p<0.01), service management (p<0.01) and foodservice management (p<0.01). However, there was no significantly improvement in management of clients. Secondly, the result of the analysis on the details of each management segment that were significant improvement and changing score was the top 5 duties were as follows: In the purchase management, the score of weekly and daily order management was increased 1.0 (p<0.001), the score of weekly inventory management was 0.81 (p<0.001). In the computation office management, expenses handling through a computer program was 0.65 (p<0.01). In the personnel management, the score of work schedule management increased 0.81 (p<0.001). In the accounting management, the score of monthly profit and loss account management was 0.65 (p<0.001). Furthermore, qualified educational programs connected with the internship program will have to be systematically developed and continually carried out in order to improve service and management abilities of branch managers.

키워드

참고문헌

  1. Cha YS (2001): Research on customers perception of employee foodservice and evaluation of dietitian service area according to the types of foodservice. The Graduate School of Human Environmental Sciences Yonsei University
  2. Cole MA, Kolko AJ, Craddick RA (1981): The quality and process of the internship experience. Projessional Psyc 12: 570-577 https://doi.org/10.1037/0735-7028.12.5.570
  3. Eum YR, Lyu ES (2003): Human Resource Management on Dietitians in Contract-Managed Foodservice Companies. J Korean Diet Assoc 9(3): 248-258
  4. Feldman DC, Weitz B (1990): Summer interns: Factors contributing to positive developmental experiences. J Vocational Beh. 37: 267-284 https://doi.org/10.1016/0001-8791(90)90045-4
  5. Gabres GT, Mitchell K (1989): Exploring the relationships between intern job performance, quality of education experience, and career placement. Public Admin Quarterly 12(4): 484-504
  6. Hong JH (2005): A Study on the Internship Program for the Korean Architect. The Graduate School of'K yonggi University
  7. Hong WS, Jang MR (1998): The Assessment of Dietitian's Role Performance and Importance. KOREAN J. SOC. FOOD SCI. 14(1): 124-132, February
  8. Hoover LW (1983): Enhancing managerial effectiveness in dietetics. J Am Diet Assoc 82(1): 58-61
  9. Kim HY (2004): The Effects of Dietitians' Job Satisfaction, Working in Contracted Food Service Management Company, on Customer Orientation and Financial Performance. The Graduate School of Human Environmental Sciences Yonsei University
  10. Kim JM, Song JH (2002): An Analysis on the Job Characteristic for the dietitians who perform Nutrition Service in the field of Industry Foodservice. J Korean Diet Assoc 8(1): 33-41
  11. Kim JM (2005): Effect of the ERP system quality on the organizational performance of the contract foodservice management company. The Graduate School of Human Environmental Sciences Yonsei University
  12. Kim JS, Yang IS (2003): A Study on the Status of Contract Managed Hospital Food Services. J Korean Diet Assoc 9(2): 129
  13. Kim TH (2001): Present status and prospect of contracted food service management of the inside and outside of the country. Nutr & Diet 226: 16-26
  14. Lee EJ (2000): A Study on the Program Development in Education & Training of Dietitians and Cooks in Contracted Foodservice Management Company. The Graduate School of Kyonggi University
  15. Lee JH (2003): Analyzing job satisfaction of hospital dietitians : based on job related factors of contracted foodservice management company. The Graduate School of Human Environmental Sciences Yonsei University
  16. Seo CW (2004): A Study on experiential learning of secretarial education : Focused on internship program. The Graduate School ofEwha Womans University
  17. Thiel GR, Hartley NT (1997): Cooperative Education: a natural synergy between business and academia. SAM Advanced Management J 62(3): 19-24
  18. Wildes VJ, Mount DJ (1998): The effect of structure on hospotality internship programs. J Hospotality & Tourism Education, 9(4): 43-45
  19. Yang IS, Cha JA (1997): Analysis on job specification characteristics of dietitians in self-operated vs, contracted employee foodservice. J Korean Diet Assoc 3(2): 141-158
  20. Yang IS, Lee BS, Cha JA, Han KS, Chai IS, Lee JM (2005): Foodservice in Institution, 2nd ed, KOREA;Kyomunsa
  21. Yang JH (2004): The Demand for Education towards the Change in Dieticians' Role & Task in the Contracted Business & Industry Foodservice. The Graduate School of Human Environmental Sciences Yonsei University