DOI QR코드

DOI QR Code

Informal Information Seeking Behavior of Online Students

온라인 학생의 비공식 정보 추구 행태

  • Kim, Sung-Un (School of Communication, Information and Library Studies, Rutgers University)
  • Published : 2006.06.01

Abstract

This study aims to examine online students' informal information seeking behavior during their loaming process and online loaming environments to support their informal information needs. The participants of the study were 29 online students in the Professional Development Studies of Rutgers University. Data was collected by the questionnaire and was analyzed with content analysis and descriptive statistics. This study focuses on when and why online students need human interaction to solve their learning problems and how they communicate with others to meet their informal information needs. Moreover, how online students think about their personal communication opportunities and the functions of their online learning system to support their loaming problems is also examined. Finally, online students suggest the ways to effectively support personal communication needed during learning process in online teaming systems. Based on the findings of this study, a few considerations are suggested in conclusions.

이 연구는 온라인 학습과정 중 학생들의 비공식 정보 추구 행태와 그들의 비공식 정보 요구를 지원하는 온라인 학습 환경을 알고자 한다. 연구 참여자는 미국 럿거스 대학 평생 교육 프로그램의 온라인 학생 29명이고, 설문지를 통해 수집한 데이터는 내용분석과 기술적 통계를 통해 분석되었다. 이 연구의 초점은 온라인 학생들이 학습 문제를 해결하기 위해 비공식 정보를 필요로 하는 이유와 그들이 온라인 학습 환경에서 구성원간의 의사소통을 통해 이를 해결하는 방식에 있다. 결론에서는 연구 결과에 기초하여 온라인 학생들의 비공식 정보 추구 행태를 지원하기 위하여 고려해야 할 사항들이 제안된다.

Keywords

References

  1. Alty, J. L., & Coombs, M. J. (1980). 'Faceto-face guidance of university computer users : Part I. A study of advisory services.' International Journal of Man-Machine Studies, 12 : 389-405 https://doi.org/10.1016/S0020-7373(80)80023-X
  2. Bannon, L. J. (1986). Helping users help each other. In D. A Norman & S. W. Draper (Eds.), User centered system design: new perspectives on human-computer interaction (pp. 399-410). Hillsdale, NJ ; Lawrence Erlbaum Associates
  3. Berge, Z. L. (1993). 'Beyond computers as tools: Reengineering education.' Computers in the Schools, 9 : 167-178 https://doi.org/10.1300/J025v09n02_14
  4. Bouhnik, D. & Marcus, T. (2006). 'Interaction in distance-learning courses.' Journal of the American Society for Information Science and Technology, 57, 299-305 https://doi.org/10.1002/asi.20277
  5. Caroll, J. M. (1985). Minimalist design for active users. In B. Shackel (Ed.), INTERACT' 84 : First conference on human-computer interaction. Amsterdam : North-Holland
  6. Den Otter, A. (2002). Formal and informal computer mediated communication within design teams for complex building projects.
  7. Ehikhamenor, F. A. (1990). 'Aspects of the publication of physical scientists in some Nigerian Universities.' Journal of the American Society for Information Science, 16: 257-263 https://doi.org/10.1177/016555159001600406
  8. Gorman, P. N. (1995). 'Information needs of physicians.' Journal of the American Society for Information Science, 46 : 729-736 https://doi.org/10.1002/(SICI)1097-4571(199512)46:10<729::AID-ASI3>3.0.CO;2-2
  9. Gralewska- Vickery, A. (1976). 'Communication and information needs of earth science engineers.' Information Processing and Management, 12 : 251-282 https://doi.org/10.1016/0306-4573(76)90065-0
  10. Gravois, S. L. (1995). 'Information seeking practices of dental hygienists.' Bulletin of Library and Information Sciences, 83 : 446-452
  11. Hanson, C. W. (1971). Science-information Work. London : Aslib
  12. Kaye, D. (1995). 'Sources of information, formal and informal.' Management Decision, 33 : 13-15
  13. Lang, K. N., Auld, R., & Lang, T. (1982). 'The goals and methods of computer users.' International Journal of Man-Machine Studies, 17 : 375-399 https://doi.org/10.1016/S0020-7373(82)80040-0
  14. Losee, R. M. (1994). 'A disciplineindependent definition of information.' Journal of the American Society for Information Science, 48: 254-269 https://doi.org/10.1002/(SICI)1097-4571(199703)48:3<254::AID-ASI6>3.0.CO;2-W
  15. Moore, M. G. (1989). 'Three types of interaction.' The American Journal of Distance Education, 3 : 1-6
  16. Moore, M. G. (2001). 'Surviving as a distance teacher.' The American Journal of Distance Education, 15 : 1-5
  17. Palloff, R. & Pratt, K. (1999). Building learning communities in cyberspace: Effective strategies for the online classroom. San Francisco : Jossey-Bass
  18. Picciano, A. G. (2002). 'Beyond student perception : Issues of interaction, presence, and performance in online course.' Journal of Asynchronous Learning Networks, 6 : 21-40
  19. Preece, J. (2000). Online communities: Designing usability, supporting sociability. New York : Wiley
  20. Professional Development Studies. (2006). Professional Development Studies : Summer and Fall 2006. School of Communication, Information, and Library Studies. Rutgers University
  21. Rogerson, S. & Ivins, J. (1998). IS in the workplace. IMIS Journal, 5.
  22. Scharer, L. L. (1983). User training: Less is more. Datamation, 175-182
  23. Sheingold, K. (1991). 'Restructuring for learning with technology : The potential for synergy.' Phi Delta Kappan : 17-27
  24. Sinkovec, J. & Rugelj, J. (2003). Computer mediated communications and distance learning : Some problems and possibilities. In F. Buchberger & K. Enser (Eds.), @-learning in higher education (pp. 56-65). Linz : R. Trauner
  25. Suchman, L. A. (1983). 'Office procedures as practical action : Models of work and system design.' ACM Transactions on Office Information Systems, 1 : 320-328 https://doi.org/10.1145/357442.357445
  26. Waloszek, G. (2002). Personal Networks. SAP Design Guild, Ed. 5: Collaboration.
  27. Wegerif, R (1998). 'The social dimension of asynchronous learning networks.' Journal of Asynchronous Learning Networks, 2 : 34-49
  28. Wenger, E. (1999). Communities of practice: Learning, meaning, and identity. Cambridge, England : Cambridge University Press
  29. Wynn, E. (1979). Office Conversation as an Information Medium. (Doctoral dissertaton, University of California, Berkeley, 1979>