Journal of Korean Institute of Industrial Engineers (대한산업공학회지)

Korean Institute of Industrial Engineers (대한산업공학회)
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BPM-based Six Sigma : Concepts and Procedural Model

BPM 기반의 6 시그마 : 개념 및 절차 모델

  • Kim, Kwang-Jae (Department of Industrial and Management Engineering, Pohang University of Science and Technology) ;
  • Yook, Jin-Bum (Department of Industrial and Management Engineering, Pohang University of Science and Technology) ;
  • Kim, Kwang-Soo (Department of Industrial and Management Engineering, Pohang University of Science and Technology)
  • 김광재 (포항공과대학교 산업경영공학과) ;
  • 육진범 (포항공과대학교 산업경영공학과) ;
  • 김광수 (포항공과대학교 산업경영공학과)
  • Published : 2006.12.31
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Abstract

Despite its brilliant success, Six Sigma has suffered from two shortcomings, namely, the lack of a systematic method to identify the right projects in the "Define" stage and to sustain the improvement in the "Control" stage. The integration of Six Sigma and Business Process Management(BPM) seems to be a promising way to overcome the shortcomings of Six Sigma. This paper first reviews the existing efforts on this issue, and then proposes a framework for an effective integration of Six Sigma and BPM. The framework consists of five phases - DEFINE, EXECUTE, MONITOR, ANALYZE, and IMPROVE(DEMAI). A detailed description on the procedural model is also presented.

Keywords

References

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