Journal of Korean Institute of Industrial Engineers (대한산업공학회지)

Korean Institute of Industrial Engineers (대한산업공학회)
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Six Sigma Maturity Model for MeasuringEffectiveness of Six Sigma Activities

6시그마의 효과 측정을 위한 성숙도 모형 개발

  • Cho, Ji Hyun (Corporate Business Innovation Team, Samsung Electronics) ;
  • Jang, Joong Soon (Industrial Information Systems Engineering, Ajou University)
  • 조지현 (삼성전자 경영혁신팀) ;
  • 장중순 (아주대학교 산업정보시스템공학부)
  • Published : 2006.12.31
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Abstract

This paper proposes a model to assess the maturity level of Six Sigma activities. We classify the maturity level into 5 stages: initial, forming, storming, performing and mature stage. To evaluate the maturity level, 10 categories of Six Sigma with 3 factors each are identified: management leadership, belt system, expert training, establishing execution system, compensation, organization, corporate culture, customer focus, project selection, and management of project results. Scoring 277 items in total, the value of each factor is evaluated by weighted average of those items. Maturity level is appraised by rating the sum of scores of 10 categories that are obtained by summing up the values of its 3 factors. Values of weights and criteria of rating maturity levels are determined by analyzing 90 companies and Six Sigma exper's opinion. This study also shows the actual appraisal results of some companies.

Keywords

References

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