Applying tools of Six Sigma and PSP for definition and schedule management of process

프로세스 정의 및 일정 관리를 위한 6시그마와 PSP도구의 적용 방안

  • 최승용 (관동대학교 정보통계학과) ;
  • 김정아 (관동대학교 컴퓨터교육과)
  • Published : 2006.11.15

Abstract

As the knowledge-based society has been constructed, the size of work process that has to be done grows bigger and the amount of the information that has to be analyzed increases. So each company is trying to construct more conformable process models in business model. In order to support the process construction of companies practically, in this paper tools of Six Sigma is applied to process definition and tools of PSP is applied schedule management. And to use the proposed tools efficiently, the procedure of process definition and schedule management are suggested. The goal of the proposed method is to achieve the process aim within the Time-To-Market by applying the process management of organizations and persons. And the goal of individuals is to improve personal process with the collected data.

지식 기반 사회가 구축되면서 처리해야 할 업무 프로세스의 규모가 커지고 분석할 정보의 양이 증가함으로 인해 프로세스 관리와 개선에 대한 필요성이 높아지고 있다. 이에, 각 기업은 비즈니스 모델에 적합한 프로세스 모델을 조직 환경에 구축하고자 노력하고 있다. 기업의 프로세스 구축에 실용적 도움을 주기 위해 본 논문에서는 프로세스 정의에 6시그마 도구, 일정 관리에 PSP 도구를 적용한다. 그리고 제안한 도구의 효율적 사용을 위한 프로세스 정의와 일정 관리 절차를 제시한다. 제안한 기법의 목표는 조직 및 개인 차원의 프로세스 관리에 적용하여 기업은 시장이 필요로 하는 시간(Time to Market)에 프로세스 목표를 달성하는 것이다. 또한, 개인은 수집된 일정 데이타를 근거로 개인 프로세스의 개선점을 식별하여 개선할 수 있도록 지원하는 것이다.

Keywords

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