전자무역에서 온라인 ADR의 유형과 활용방안에 관한 연구

A Study on Pattern and Improvement of On-Line ADR on Electronic Trade

Electronic Trade of increasing is the use of the Internet makes it possible for business to expand their markets and render services. However, it also brought up many problems caused by various issues. The problems encompass consumer protection and dispute settlement between the disputed parties. Online ADR have some advantage that are convenience, low-cost, legitimate to online users and avoids jurisdiction issues and some disadvantages that are loss of the human factor, lack of accessibility, lack of confidentiality and security and difficulty of enforcing arbitral agreements. This purpose of this paper is to reviews the types of Online ADR, as the dispute settlement way in Electronic Trade. This study points out the task that korea has to promote the Online ADR for more effective and efficient dispute settlements.