QFD and Conjoint Analysis for Cybe-mentoring System for Female College Students

OFD와 컨조인트 분석을 이용한 여대생 사이버 멘토링 시스템 구축 사례 연구

  • Sohn, So-Young (Dept. of Computer Science and Industrial Systems Engineering Yonsei University) ;
  • Chang, In-Sang (Dept. of Computer Science and Industrial Systems Engineering Yonsei University) ;
  • Lee, Ji-Soo (Dept. of Computer Science and Industrial Systems Engineering Yonsei University)
  • 손소영 (연세대학교 컴퓨터과학.산업시스템 공학과) ;
  • 장인상 (연세대학교 컴퓨터과학.산업시스템 공학과) ;
  • 이지수 (연세대학교 컴퓨터과학.산업시스템 공학과)
  • Published : 2005.03.31

Abstract

Providing female students with competitive advantages in their social activity became one of the important issues of the college education in Korea. Thereupon, for the purpose of more effective and systematic support for the female students, many universities have adopted the cyber mentoring system. However, customers' requirements for such cyber mentoring systems are not reflected at the initial stage, resulting in some inefficient performances. In this study, we propose a desirable cyber mentoring system reflecting female students' requirements by using QFD and conjoint analysis. We expect that the proposed system will help to cultivate high quality female resources in a more effective way.

Keywords

References

  1. 강혜련(1995), '기업 인력 정책의 새로운 패러다임 : 여성인력의 정략적 활용', 한국심리학회지 : 산업 및 조직, 8권, 1호, pp. 1-16
  2. 박아청(2000),'여성의 자아정체감 형성에 대한 새로운 접근', 한국심리학회지 : 발달, 13 권, 1호, pp. 115-128
  3. 정미숙(2000),'직업능력개발을 위한 비서교육방안에 대한 연구', 비서학 논총, 9권, 2 호, pp. 203-218
  4. 진정미(1992), 'Conjoint 분석을 이용한 신제품 설계', 연세 대학교 경영 대학원 학위논문
  5. Ansari, A., Modarress, B.(1994), 'Quality Function development : the role of suppliers', International Journal of Purchasing and Materials Management, Vol. 30, No. 4, pp. 24-35
  6. Cha, J. and Kim, Y.(1994), 'An Analytical review of interrater reliability and agreement', Business management research, Vol. 23, pp. 75-102
  7. Dahan, E. and Hauser, J.(2002), 'The virtual customer', Journal of Product Innovation Management, Vol. 19, pp. 322-352
  8. Dube, L., Johnson, M. D. and Renaghan, L. M.(1999), 'Adapting the QFD approach to extended service transactions', Production and Operations Management, Vol. 8, No. 3, pp. 301-317
  9. Fuxin, F., Edlund, S. and Fuxin, F.(2001), 'Categorization of geometry users Concurrent Engineering', Research and Applications, Vol. 9, No. 1, pp. 15-23
  10. Halberg, N.(1999), 'Incorporating user values in the design of information systems and services in the public sector : A method approach', Linkoping Studies in Science and Technology Dissertation, No 596, Linkoping University, Sweden
  11. Knouse, S. B.(2001), 'Virtual mentors : mentoring on the internet', Journal of Employment Counseling, Vol. 38, pp. 162-169 https://doi.org/10.1002/j.2161-1920.2001.tb00498.x
  12. Mazur, G.(1997), 'Service QFD : State of the Art', Proceedings of the Third Annual International QFD Symposium, Vol. 1, pp. 57-66
  13. Mohr-Jackson, I.(1996), 'Quality function deployment : A valuable marketing tool', Journal of Marketing Theory and Practice, Vol. 4, No. 3, pp. 60-67
  14. Moore, W. L., Louviere, J. J. and Verma, R.(1999), 'Using Conjoint Analysis to Help Design Product Platforms', Product Innovation Management, Vol. 16, pp. 27-39 https://doi.org/10.1016/S0737-6782(98)00034-4
  15. Poortinga, W., Steg, L., Vlek, C. and Wiersma, G.(2003), 'Household preferences for energy-saving measures : A conjoint analysis', Journal of Economic Psychology, Vol. 24, No. 1, pp. 49-64 https://doi.org/10.1016/S0167-4870(02)00154-X
  16. Pullman, M. E., Moore, W. L. and Wardell, D. G.(2001), 'A comparison of quality function deployment and conjoint analysis in new product design', The Journal of Product Innovation Management, Vol. 19, pp. 354-364 https://doi.org/10.1016/S0737-6782(02)00152-2
  17. Purdy, C, German, R., Hogeland, L., Ghia, U. and Kinkle, B.(2003), 'Mentoring Workshops to Support Women Research Students in Science and Engineering', Proceedings of the 2003 American Society for Engineering Education Annual Conference & Exposition
  18. Yi, M. Y. and Hwang, Y.(2003), 'Predicting the use of web-based information system : self-efficacy, enjoyment, learning goal orientation, and the technology acceptance model', International Journal of Human-Computer Studies, Vol. 59, pp. 431-449 https://doi.org/10.1016/S1071-5819(03)00114-9
  19. http://www.cra.org/Activities/craw/ (Computing Research Association's Committee W (CRA-W))
  20. www.systers.org/mecca(SYSTERS)
  21. http://www.wepan.org (Women in Engineering Programs & Advocates Network (WEPAN))