International Journal of Quality Innovation

Korean Society for Quality Management (한국품질경영학회)
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Expanding the Concept of Quality Management to Global Supply Chains

  • Published : 2005.04.01
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Abstract

In the light of globalisation and the international division of labour, the article will stress the importance of a new conception of quality management, focusing more on the social and environmental aspects of quality in global supply chains with a particular emphasis on suppliers' perspectives. The increasing focus on corporate social responsibility, business ethics, corporate citizenship, sustainable development etc. indicates that managers have failed to see social and environmental aspects of the production as an integrated part of quality.

Keywords

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