한국조리학회지 (Culinary science and hospitality research)
- 제10권2호
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- Pages.84-106
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- 2004
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- 2466-0752(pISSN)
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- 2466-1023(eISSN)
외식기업의 성과 평가에서의 BSC 도입 방법론 검토
Study of the Method for Building up BSC in the Foodservice Industry Based on the Performance Evaluation
초록
Measuring and evaluating the business performance plays a very important role in managing business. It is both because business performance, in any types of industry, can be evaluated and managed properly only when the measurement of its performance is estimated and because its performance can be improved through an efficient and effective management. Therefore it is essential to build up the performance evaluation system to raise management efficiency of food service industry, to reinforce competitive power of food service industry. In this study, investigated the present performance evaluation system situation of the food service industry and introduced BSC as the main conceptional framework for evaluating the performance of the food service industry. Finally, this study discussed the possible method for building a balanced scorecard to the food service industry.
키워드